The Role
Lead daily direct-to-consumer store operations—service, installation, delivery, inventory, and safety—while growing residential customer base through outreach and canvassing. Manage and coach a sales-focused team, track sales and operational metrics, execute local marketing strategies, handle customer issues, and support Saturday operations as needed.
Summary Generated by Built In
Join Franklin Water Treatment - Aqua Systems as a Store Manager
At Franklin Water Treatment, we do more than sell solutions—we help improve lives by delivering clean, safe water to the communities we serve.
We’re looking for a hands-on, growth-minded Store Manager to lead our direct-to-consumer store operations, develop a high-performing team, and expand our presence in the community. This is a leadership role with real impact—where your decisions drive results, your team succeeds, and customers trust us to keep coming back.
If you’re a proven leader who is ready to roll up your sleeves, build the business, and create new opportunities, this could be the right role for you.
WHAT YOU'LL BE DOING
- Lead daily store operations for assigned DTC location(s), including service, installation, delivery, store maintenance, inventory tracking, and health and safety practices.
- Grow our residential customer base through proactive outreach, including cold calls and targeted neighborhood canvassing to generate leads and close sales.
- Create a positive customer experience by addressing concerns quickly, professionally, and with a service-first mindset.
- Manage store and team sales goals by tracking progress, coaching performance, and ensuring targets are met.
- Execute sales and marketing strategies for the store and team, while removing barriers that may prevent sales goals from being achieved.
- Support Saturday operations as business needs require.
WHO WE WANT and WHAT YOU NEED
WHO WE WANT
You’re a natural leader and problem solver who thrives in a fast-paced, customer-focused environment. You know how to motivate a team, drive accountability, and deliver results. You are comfortable picking up the phone, meeting customers where they are, and creating opportunities that help the business grow.
You’re a natural leader and problem solver who thrives in a fast-paced, customer-focused environment. You know how to motivate a team, drive accountability, and deliver results. You are comfortable picking up the phone, meeting customers where they are, and creating opportunities that help the business grow.
If you enjoy leading from the front, building trust with customers, and helping a local store reach its full potential, we encourage you to apply.
WHAT YOU NEED
- High School Diploma or GED (required).
- Master Plumber License (preferred).
- Three or more years of leadership experience managing teams in plumbing, water treatment, construction, home services, or a related industry.
- Demonstrated experience leading daily business operations, sales performance, inventory, and customer service.
- Proven ability to coach, develop, and motivate employees while creating a culture of accountability.
- Strong leadership, communication, organizational, and problem-solving skills.
- Experience managing sales goals and operational performance metrics
- Valid driver’s license with a safe driving record (required).
READY TO LEAD. READY TO GROW. Join Franklin Water Treatment and lead a team making a meaningful difference in the community—one customer, one solution, one day at a time.
BENEFITS
- Generous paid time off & holidays
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
- Employee Discount Program
Becoming a part of the Franklin Water Treatment team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company, but more importantly, be satisfied in knowing you make a difference.
About
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Skills Required
- High School Diploma or GED
- Master Plumber License
- Three or more years of leadership experience managing teams in plumbing, water treatment, construction, home services, or a related industry
- Demonstrated experience leading daily business operations, sales performance, inventory, and customer service
- Proven ability to coach, develop, and motivate employees while creating a culture of accountability
- Strong leadership, communication, organizational, and problem-solving skills
- Experience managing sales goals and operational performance metrics
- Valid driver's license with a safe driving record
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a leading global provider of complete water systems and fueling systems. Franklin Electric's principal markets include clean water systems, water transfer and grey water systems, and fueling systems. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
