Office Manager

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialize in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs, whether for goods, services, or direct investments.

In 2025, Monex facilitated $198 billion in FX turnover and managed $16.1 billion in assets. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 70,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.

The Office Manager is responsible for the day-to-day running of the Toronto office, ensuring a well-organized, safe, and welcoming workplace for all staff. The role spans general office administration, health & safety compliance, travel coordination, sales reporting support, finance support, and HR support, acting as a central point of contact for both internal staff and external providers. This role requires strong organizational skills, discretion in handling confidential data, and the ability to manage multiple priorities across departments.

All staff, including this role, are required to act in accordance with the Monex Code of Conduct as detailed in their contract of employment, the Employee Handbook, and related policies, including compliance with PIPEDA and applicable international data protection regimes for all client and employee data.

General Office Administration

• Ensure all communal business areas (Reception, Kitchen, Print Areas, Meeting Rooms) are tidy and well maintained

• Maintain office supplies, including office equipment, stationery, and kitchen supplies

• Act as the primary point of contact for building management and manage relationships with external providers

• Arrange meetings, book rooms/equipment/lunches as required, and manage incoming/outgoing post

• Liaise with IT to ensure office equipment is ready and well maintained

• Set up desks for new starters (chair, starter box, pass, internet, mouse, keyboard, computer setup, etc.)

Health & Safety

• Liaise with building management and maintenance teams

• Communicate building-related updates to employees as appropriate

• Own Health & Safety, Fire Safety, and First Aid compliance, including appointing and training First Aiders and Fire Wardens

Travel

• Book accommodation for Front and Back Office staff

• Arrange couriers and taxis in line with company policy

• Assist with unexpected travel-related circumstances

Sales Supervision & Reporting

• Prepare weekly, monthly, and quarterly sales reports and individual performance reports

• Support the preparation of information for internal and external audits

Finance Support

• Collate and prepare invoices for payment

• Assist the London Finance team in investigating and resolving discrepancies or misallocated costs

HR Support

• Assist with onboarding and off-boarding, and support recruitment processes

• Manage the staff birthday list, organizing cards/gifts as appropriate

Other Tasks

• Organize and coordinate local company events and team-building activities

• Perform ad-hoc tasks as needed to support the Toronto office

The contents of this job description are not exhaustive. You may also be asked to perform other related duties relevant to the level of your role to meet the ongoing needs of the business.

• Proven experience in office management, administration, or a similar operational support role

• Strong organizational and multitasking skills, with the ability to manage competing priorities

• Excellent communication and interpersonal skills across all levels of the business

• Working knowledge of health & safety practices and willingness to be trained as a First Aider/Fire Warden

• High level of discretion when handling confidential client and employee data

• Comfortable supporting finance and HR functions with accuracy and attention to detail

• Experience in financial services or a corporate office environment is an asset

• Familiarity with PIPEDA or other data protection regulations is advantageous

• Proficiency with Microsoft Office (Excel, Word, Outlook) and general office systems

• Competitive base salary

• Comprehensive benefits package including health, dental, and vision coverage

• Career development opportunities within a global financial organization

• A collaborative, fast-paced office environment

• Ongoing training and professional development opportunities