Office Manager, Workplace Experience

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

KAYAK is seeking an organized, hardworking, highly motivated individual to create world-class in-office experiences for employees and drive day-to-day office operations in our Sydney office!

The position is a fixed term contract of 11 months to cover maternity leave. Start date will be third week of June until mid May 2026. Exact dates will be confirmed once the role is hired. 

It is a part-time role spread across 4 days a week equivalent to 22.8 hours per week. Required to be in our Sydney office (Tuesday, Thursday and half days on Monday and Wednesday).

In this role, you will:

• Create a positive, engaging, and inclusive workplace experience where our people can do their best work
• Coordinate all office purchasing and inventory
• Manage ongoing office operations, creating a clean, organised, and functional environment for all employees and visitors
• Plan, coordinate, execute all aspects of office-initiated events including decorations, setup, and breakdown. Partner with IT for AV needs.
• Manage onsite food and beverage catering including snacks and lunches
• Support and facilitate a localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)
• Act as Floor Warden for local Life Safety drills and events
• Respond to emergencies and urgent issues promptly and appropriately
• Maintain office budgets related to supplies, events, and all operational spending
• Support Office Lead and Community Lead with budgets, activities, communications and house meetings
• Team up with Social Committee to coordinate various company outings & in-office events
• Work with HR, IT, and Recruiting to onboard new hires, managing seating allocation, and new hire needs
• Be responsible for general upkeep and office maintenance needs (kitchen appliances,, chairs, cleaning, and equipment)
• Manage vendor relationships, including existing contracts and developing new relationships
• Welcome visitors and interviewees, assisting in coordinating plans, including accommodation and transportation if needed
• Coordinate incoming and outgoing couriers
• Collaborate with Legal for all office operation-related contracts
• Be proactive; talk with employees and keep a pulse on what keeps them happy and productive
• Be a part of the global Workplace Experience team and collaborate and participate across the Office Manager network
• Deliver light support for APAC remote employees and other offices in APAC that do not have an Office Manager
• Support facilities and office footprint operations, including (but not limited to):
  • Implementation and upkeep of safety procedures and physical security protocols (e.g. safety teams, first aid, paperwork audits, etc.)
  • Office moves and refurbishments
  • Upkeep of office functionality (e.g. repairs, furniture, power, lights, pantry equipment, etc.)
• Perform other responsibilities as directed by the Workplace Manager.

Please apply if:

• Office management experience with an understanding of daily operations in a fast-paced environment
• Passion for people - desire to create a world-class experience
• Collaborative teammate
• Forward thinker, anticipating the needs of others
• Strong interpersonal skills; fun, professional, friendly demeanor; desire to assist others and face challenges head on
• Proactive - quick on your feet and an excellent multi-tasker
• Strong time management and organizational skills
• Tackle problems independently where appropriate and set priorities
• Excellent verbal and written communication
• Available to work in the office 3 or more days a week
• Ability to lift 20kg
• Familiarity with Google applications (Drive, Docs) and Slack
• Able to maintain professionalism and discretion
• Strong organization skills

Benefits:

• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Access to thousands of on-demand e-learnings
• Employee Resource Groups
• Competitive retirement and health plans
• Free lunch 2 days per week
• Fun events and happy hours

Diversity, Equity, and Inclusion

At KAYAK, we aspire to be a workplace that fosters inclusion and reflects the diverse communities we serve. Hiring people with different backgrounds and perspectives is critical to innovation and to how we deliver great experiences for our users, partners, and teams. We strive to be an open and welcoming environment so that no matter who you are, you can be yourself.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation(s).