Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Payments:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position:
Reporting to the VP of Human Resources, the Office Manager is responsible for overseeing the daily operations of the office and ensuring an efficient, organized, and professional work environment within our Texas Regional Office. This position manages office administration functions, vendor relationships, facilities coordination, supply management, employee support services, and office events. The Office Manager serves as the primary point of contact for office operations and workplace experience, ensuring a welcoming environment for employees, visitors, candidates, and business partners. In addition, this role partners closely with Talent Acquisition by supporting logistics, such as managing travel arrangements and accommodations for incoming employees, candidates, trainers, and company guests. This role also supports the VP of Human Resources with administrative projects. The Office Manager helps maintain a productive workplace while supporting employee engagement initiatives and company culture programs.
Qualifications:
- Manage the front desk and lobby area, serving as the primary point of contact for visitors and guests.
- Welcome visitors, notify hosts of arrivals, and coordinate visitor access and meeting accommodations.
- Ensure conference rooms are clean, organized, and properly prepared for meetings, training sessions, visitors, and new hire orientations.
- Manage incoming and outgoing mail, deliveries, and packages.
- Maintain office equipment and oversee the general condition of office facilities.
- Monitor, order, and maintain inventory levels for office, kitchen, breakroom supplies, and snacks.
- Coordinate meal orders, catering services, and hospitality needs as required.
- Serve as the primary liaison with building management, service providers, and vendors.
- Coordinate office maintenance, repairs, and facility-related work orders from initiation through completion.
- Review and submit office-related invoices for processing and reconciliation.
- Maintain vendor records and evaluate vendor performance and service quality.
- Identify opportunities to improve front office operations and employee experience.
- Support Talent Acquisition activities by coordinating travel arrangements and accommodations for candidates, incoming employees, trainers, and business guests.
- Assist with onboarding logistics, including room reservations, workstation setup, and welcome materials.
- Support onboarding processes to ensure a positive candidate and new hire experience.
- Lead and facilitate Spirit Squad initiatives, meetings, and related activities. Plan and coordinate Spirit Squad events, celebrations, volunteer activities, and employee engagement programs.
- Coordinate employee recognition programs and workplace engagement efforts.
- Manage New Hire Get-to-Know announcements and other internal communications as assigned.
- Assist employees with lost or forgotten badges and manage temporary badge issuance and tracking.
- Prepare reports, presentations, correspondence, and other administrative documents.
- Provide administrative and project support to leadership and departments across the organization.
- Participate in cross-functional projects and special initiatives.
- High School Diploma or equivalent.
- 2-3 years of office administration or office management experience.
- Vendor and facilities management experience.
- Texas Driver's License and registration
What We Offer:
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Vacation, Paid Sick and Paid Holidays.
- 401K plan with up to a 3% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition & Incentive Programs
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
This position will report onsite to our offices in Woodlands. TX.
Skills Required
- High School Diploma or equivalent.
- 2-3 years of office administration or office management experience.
- Vendor and facilities management experience.
- Texas Driver's License and registration.
What We Do
Maverick Payments is a full-service payment processor with innovative technology designed for partners looking to monetize payments by reselling our white-labeled payments stack. Quickly go to market with minimal to no cost or risk - all with building your brand while leveraging our infrastructure. With our merchant acquiring services, proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services, we offer a true all-in-one solution geared for sales organizations, such as ISVs, developers, ISOs, and agents looking to generate payments revenue in a scalable method with no investment or risk burden. Our dashboard is an end-to-end system with a complete API, digital onboarding, portfolio management, sub-reseller and user management, support ticketing, and so much more – your turnkey platform to go to market as a payments provider under your brand while utilizing Maverick’s back-end systems. With its headquarters in Los Angeles, Maverick's FSP infrastructure means all operations are handled in-house including underwriting, risk monitoring, compliance, technology development, on-boarding, customer support, and more. This allows for quick resolutions and hands-on support. Maverick is a leader in technology-driven payment processing for merchants of any size in the United States, including card present and card not present. Additionally, Maverick supports a wide range of business types including specialty verticals and emerging markets which typical processors shy away from due to elevated risks; however, these are new industries for our resellers to support and expand into. Our partner-focused approach ensures competitive pricing, transparency, and best-in-class services that build personal and lasting relationships with our partners and merchants. As a family owned and operated company, our nimble approach means our commitment to providing unsurpassed levels of support and building long-term relationships
