Office Manager [Pune Based]

Get to Know our Team: 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

Our Office Managers are responsible for creating a workplace environment where our employees in our local office feel safe, secure, connected and inspired.  The goal is to develop an inclusive culture that attracts and retains Agoda’s talented employees. In this role, you will be responsible for delivering a diverse range of projects from delivering on workplace experience needs and enhancing our safety programs to supporting employee on- and off-boarding and organizing inspiring employee activities and events.

In this Role, you’ll get to: 

• Ensure the smooth running of the office (and to some extent, other local offices) including:
• Manage relationships with external partners, e.g., building management, vendors for storage, cleaning, catering and other office-related activities and needs.
• Negotiate and manage vendor contracts, e.g. Work with vendors to get bids, determine best fits for budget and project goals.
• Manage upkeep of office and facilities supplies and related budgets
• Manage logistics of office reorgs and moves
• Manage other ad-hoc administrative requests and operative tasks within the office
• Enhance administrative processes by identifying improvements and implementing solutions that save time and improve accuracy  
• Manage initiatives related to security and business continuity
• Support procedures for visitors; Create a brilliant first-impression by coordinating front-desk activities, offering administrative support and welcoming employees and visitors
• Assist with government reporting and compliance activities such as the Prevention of Sexual Harassment Committee, Creche services, regular manpower reports, payroll claims and any other government paperwork where needed
• Partner to deliver creative and effective employee events, campaigns, and engagement initiatives that excite our employees in our local offices
• Partner across teams to plan, organize and coordinate business events both on- and off-site
• Organize office activities and events, manage associated budget and catering or other needs
• Conduct new hire orientations and assist with new hire onboarding and process for departing employees
• Communicate with range of internal stakeholders, including our global People Team, I.T., and business stakeholders
• Serve as culture ambassador including:
• Leading by example to promote and embody our working environment that showcases our diverse, unique culture
• Prepare photographic and video material to share internally and externally
• Handle additional responsibilities that may be assigned based on company strategy, operation, activities

What You’ll Need to Succeed:

• Confident user of Microsoft Excel, PowerPoint and other workplace tools
• Highly organized with strong project management skills and ability to work independently
• Excellent verbal and written communication skills in English
• Positive energy, focused on delivering creative, high quality solutions
• Passion for anticipating and delivering high level of customer service to both internal employees and external visitors
• Creative mindset with energy to deliver new employee experiences and events
• Natural-born collaborator, confident managing a range of stakeholders
• Pro-active, a sense of responsibility, possesses the ability to multi-task and be resourceful

It’s Great if You Have:

• Experience leading projects independently and/or organizing successful events
• Experience in customer service as front line for customers or stakeholders, helping with inquiries and dealing with challenges
• Experience in content and campaign creation for engagement activities
• Strong analytical abilities to accurately assess employees’ needs, evaluate feedback, and translate those into actionable recommendations
• Bachelor’s degree or studying in field of HR, Marketing, Business, or a related field a plus
• Other languages a plus