Office Manager I

Posted 3 Days Ago
Be an Early Applicant
Columbia, TN, USA
In-Office
17-23 Hourly
Mid level
Healthtech • Other
The Role
Manage facility operations and front-desk/admin functions to ensure compliance with licensure and CARF standards. Supervise support staff, oversee clinical scheduling and timekeeping, handle BHSN application and payer verification, manage purchase requisitions and supplies, complete monthly reports, coordinate building maintenance and space usage, and provide administrative support as directed by the Area Manager. Requires schedule flexibility and reliable attendance.
Summary Generated by Built In

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!


JOB DESCRIPTION:

SUMMARY OF POSITION

Responsible for maintaining facility operations to ensure compliance with organizational standards, licensure requirements, and CARF guidelines. Oversees staff scheduling to ensure appropriate coverage while ensuring adherence to timekeeping practices and labor laws, including timely and accurate entry and approval of time records. Manages the BHSN application process and oversees front desk reporting, including collection of required documentation, verification of payer information, and handling of collections. Provides administrative support for facility operations, including reception, records management, filing, data entry, purchase requisitions, and information processing, as directed by the Area Manager.
This Columbia based position requires flexibility in scheduling and office hours based on staffing coverage and clinic needs. The Office Manager must be available to adjust their schedule as needed to support staffing outages, clinic operations, and other office management responsibilities. Regular scheduling needs may include shifts from 7:00 a.m. to 5:00 p.m., 8:00 a.m. to 5:00 p.m., or 8:00 a.m. to 6:00 p.m., with additional flexibility outside of these hours when necessary to support office and operational needs. Consistent and regular attendance is an essential expectation of this leadership role and is necessary to provide reliable support, oversight, and continuity for clinic operations and staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supervision of the Support Staff assigned to their site.                                                         
  • Assist in management of schedules of the clinical staff in order to ensure client needs are met.           
  • Coordination of special projects                                                     
  • Coordinate care and maintenance of building including plan for use of space to best meet program needs, smoking areas, parking, etc.                                               
  • As assigned by Area Manager, attends agency and staff meeting disseminating information obtained.
  • Reviews or completes Purchase Requisition forms ensuring proper coding and approval guidelines are completed.                                                
  • Assures quantitative compliance of medical records as established by the QI/UM standards.              
  • Monitors non-clinical purchases to ensure office supplies are on hand, using sound purchasing decisions.                                                     
  • Complete and submit monthly reports by deadlines assigned.                                               
  • Assures switchboards are answered by 7:00 a.m.                                                     
  • Assures all facility licensure requirements are met as evidenced by Plan of Compliance                    
  • Assures facility requirements are met as evidenced by Site Evaluation Tool.                                           
  • Ensures daily activities are entered and marked complete by the end of business each day for yourself and your staff.                                                 

KNOWLEDGE, SKILLS & ABILITIES

QUALIFICATIONS

         

Education Level              

  • Bachelor’s degree or demonstrated progress toward a bachelor’s degree from accredited college or university is required.
  • Four years of relevant experience will be accepted in lieu of the degree. 

Years of Experience       

  • Strong typing and data entry skills, with a solid command of English grammar and spelling, as well as excellent proofreading abilities.

PHYSICAL REQUIREMENTS

Standing – 10%

Sitting – 90%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$16.50--$23.10

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage

  • Flexible Spending and Health Savings Accounts

  • 403b retirement plan with company match

  • Paid time off and ten paid holidays

  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

  • Employee Resource Groups

  • Continuing education opportunities

  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Skills Required

  • Bachelor's degree or demonstrated progress toward a bachelor's degree, or four years of relevant experience in lieu of degree
  • Strong typing and data entry skills; excellent English grammar, spelling, and proofreading
  • Supervisory experience overseeing support or administrative staff
  • Experience managing staff schedules, timekeeping practices, and adherence to labor laws
  • Knowledge of facility operations, licensure requirements, and CARF guidelines (compliance experience)
  • Ability to prepare and review purchase requisitions, monitor non-clinical purchases, and manage office supplies
  • Ability to complete and submit monthly reports and maintain accurate records (reception, filing, data entry)
  • Flexible availability and consistent attendance to support variable clinic hours and staffing outages
  • Ability to occasionally drive as part of job duties
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The Company
HQ: Nashville, TN
2,387 Employees

What We Do

Centerstone is a not-for-profit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.

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