Office Manager & Executive Assistant

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

This role is on-site in Miami's Brickell district.  The selected candidate must have full work authorization already in effect in the U.S. No Visa sponsorship available.

We are seeking a highly organized, tech-forward Office Manager & Executive Assistant to support multiple executive(s). In this dual-impact role, you will be the heartbeat of our Miami Hub and a strategic partner to our leadership. You will redefine executive support by leveraging AI-driven efficiency to manage complex logistics, administrative precision, and office operations at a Champion Pace.

What You'll Do:

• Inbox & Correspondence Management: Monitor and triage the executive(s) inbox to ensure no critical communications are missed; manage high-volume confidential correspondence with speed and discretion.
• Strategic Calendar Management: Own the executive(s) complex global calendar, protecting time for "deep work" and prioritizing high-stakes meetings across multiple time zones.
• Complex Travel & Logistics: Execute end-to-end domestic and international travel strategies, including bookings, check-ins, and ground transportation. You act as the "fixer" for any real-time travel disruptions.
• Miami Hub Management: Act as the central point of contact for our Brickell (Miami) office, overseeing facilities and vendor management to ensure a "client-ready" environment that reflects our brand.
• Financial Operations: Execute seamless expense reporting, reconciliation, and budget tracking for the executive office with 100% accuracy.
• AI-Enhanced Efficiency: Proactively utilize AI tools (Gemini, ChatGPT, Claude) for transcription, summarization, and workflow automation to maintain a competitive edge.

• Experience: 3+ years of high-level Executive Assistant or Office Management experience, ideally within a high-growth tech environment.
• Location: Ability to be on-site daily in the Miami (Brickell) office to manage physical operations.
• AI Literacy: Hands-on experience with AI agents and tools to automate mundane tasks and data workflows.
• Availability: Flexible and "on-call" to support a high-velocity global schedule as needed.
• Tech Stack: Expert proficiency in G-Suite, Slack, Zoom, Microsoft 365, and travel/expense management systems.
• Soft Skills: High discretion, a "no task too small" attitude, and the professional presence to represent the executive(s) to clients and internal stakeholders.

Why Join Us?

• Modern Environment: We value efficiency over "busy work." If an AI can do it, we want you to automate it.
• Miami Culture: A vibrant, central office location with a team that values both hard work and the city's unique energy.
• Autonomy: You will have the "keys to the kingdom" regarding office operations.

We are looking for a partner, not just a "task-taker." Your ability to anticipate needs before they become problems is what will make you successful here.

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

COMPENSATION PACKAGE:

• Base Pay Range: $80,000.00 - $100,000.00 USD Annual.
• Bonus: Eligible for an annual company performance bonus.
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity
• This position is also eligible for an annual company performance bonus
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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