Office Manager and Employee Experience Specialist- NY Based

Posted 7 Days Ago
Be an Early Applicant
New York, NY
Hybrid
80K-110K Annually
3-5 Years Experience
Big Data • Cloud • Other • Social Impact • Software
Carbyne brings game-changing capabilities to people in crisis, such as live video, chat, and caller location.
The Role
The Office Manager/Employee Experience Specialist will manage employee engagement activities, oversee office operations, assist with employee onboarding, and manage relationships with vendors. This role requires a strong focus on creating a productive work environment and ensuring an excellent employee experience.
Summary Generated by Built In

Description

Who we are:

Hi! We’re and we are on a mission to help Public Safety Agencies save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings operational improvement and game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Amazon, Microsoft, AT&T and others to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 180 People and counting….

About the role:

We’re seeking an Office Manager (Employee Experience Specialist)/HR Operations who is highly organized, creative, service-minded, and a problem solver who enjoys taking on challenging tasks in a fast-paced environment. This is an exciting opportunity to make an immediate impact as you'll play a role in ensuring and maintaining a productive work environment and creating the best experience for our employees in the US and LATAM. You will plan and execute employee engagement activities, team gatherings and events, happy hours, and more. You will also have the opportunity to do more HR generalist/operations duties. You will be required to be in the office 4 days a week.

Here's what you'll be working on:

  • Plan and manage events (in person and remote for the US and LATAM) that promote engagement and community, such as team-building activities, social gatherings, and wellness programs.
  • Act as a primary facilitator and point of contact for new employees through their onboarding experience.
  • Assist employees with some administrative needs to create an excellent employee experience.
  • Own office operations to ensure things are running smoothly such as coordinating with vendors (food and beverage orders), managing contractors, tidying meeting rooms, etc.
  • Manage relationships with IT vendors and ensure all IT needs/requirements are met.
  • Manage and monitor Employee Experience and office budgets.
  • Serve as the main point of contact for employees' physical arrival at the office, ensuring a welcoming and professional reception.
  • Knowledge of basic HR practices and experience as an HR Generalist
Requirements
  • 3+ years of relevant experience as an employee experience specialist at a high-tech company.
  • 1-2 years of relevant experience as an HR Generalist
  • Flexible and able to work in a fast-paced, dynamic, and demanding environment.
  • Excellent communication, organizational, planning, and time management skills.
  • Self-motivated with great interpersonal skills, passion for excellent service, ability to multitask and work under pressure, and juggling multiple high-priority projects
  • Excellent communication, organizational, planning, and time management skills.
  • Proficient with Microsoft Office and Google products
  • Discretion in handling highly sensitive and confidential information
Benefits
  • Comprehensive medical, dental, and vision insurance
  • 401k, matching up to 4% of your salary
  • Parental Leave Policy
  • Unlimited vacation days
  • Sick days
  • Competitive options plan
  • Health and Wellness Benefits

Our Promise:

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

With Carbyne, Every Person Counts. 

The pay range for this position in New York City is $80,000 - $110,000 + equity + benefits (including medical, dental, vision, and 401K). Base pay may vary depending on job-related knowledge, skills, and experience.

Note: We’re unable to sponsor employment visas at this time.

Top Skills

Google
MS Office
The Company
HQ: New York, NY
180 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Why is it we have the ability to order a car with our phones, video chat with our families, and text with anyone in the world, but we’re not able to do any of those things when personal safety is on the line? Why are these tools available in our everyday lives, but not in moments of real need and urgency?

So, we did something about it. We decided to not just fix it, but to constantly improve it with ongoing updates so urgent communications never become stagnant again. We call it relentless innovation.

Our technology is built on the cloud for quick solves and fast integration, using an interface that keeps call managers top of mind. Through the power of one platform, we enable call centers to collect and quickly distribute information.

Carbyne enables mission-critical centers to use an advanced call management platform to unify the flow of information from all channels to a single UI. This UI is tailored for a seamless flow between every channel. With our cloud platform, everything can plug in, everything can evolve, and everyone can make better decisions.

Carbyne: we serve one and millions of benefits.

Why Work With Us

We need great brains who want to collaborate with the best and can envision new ways for emergency services to be smarter, safer, and better.

We hire builders. People who want bigger possibilities for themselves, so we help them reach their professional goals with ongoing training, support, and growth opportunities.

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