The Role
Manage customer communications, schedule estimators and jobs, track employee hours and job purchases, assist with invoicing and estimator support, maintain marketing inventory and social media, and relay communications between clients, staff, and management.
Summary Generated by Built In
Office Manager/Administrator
TruBlue Ally North Central San Antonio is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment.
We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to:
●Maintain communication with customers via our office phone system, texting, and emails.
●Schedule meetings with potential customers for our estimators.
●Schedule approved jobs according to staffing availability.
●Maintain inventory of all literature and marketing materials used by TruBlue.
●Relay any communications between clients, staff, and management.
●Track hours worked by employees per job.
●Track purchases made for each job.
●Assist the manager with sending out invoices when the projects are complete.
●Assist estimators with material location and pricing.
●Help maintain our social media accounts and email communication with our prospects.
What we value:
●FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
●INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
●TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
●QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the position will have the skills and experience in the following areas:
●Excellent computer skills, including Excel, Word, and CRM platforms
●Excellent social media knowledge including Facebook, Nextdoor, etc.
●Strong work ethic and take pride in your work
●Expert in customer satisfaction – treat people with respect and expect it in return
●Ability to communicate with clients with diverse socioeconomic status and age differences.
●Ability to work with a diverse team of employees.
●Ability to set an efficient schedule for a growing number of crew members.
●Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
●Have a basic knowledge of business principles including profitability and efficiency.
Qualified candidates will need a driver's license and transportation, but can work remotely. Candidate must also be a legal citizen of the US, and speak fluent English and Spanish language skills are preferred but not required.
We are actively interviewing for this position - If you have the skills we're looking for, apply today, and our hiring manager will follow up!
TruBlue Ally North Central San Antonio is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment.
We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to:
●Maintain communication with customers via our office phone system, texting, and emails.
●Schedule meetings with potential customers for our estimators.
●Schedule approved jobs according to staffing availability.
●Maintain inventory of all literature and marketing materials used by TruBlue.
●Relay any communications between clients, staff, and management.
●Track hours worked by employees per job.
●Track purchases made for each job.
●Assist the manager with sending out invoices when the projects are complete.
●Assist estimators with material location and pricing.
●Help maintain our social media accounts and email communication with our prospects.
What we value:
●FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
●INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
●TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
●QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the position will have the skills and experience in the following areas:
●Excellent computer skills, including Excel, Word, and CRM platforms
●Excellent social media knowledge including Facebook, Nextdoor, etc.
●Strong work ethic and take pride in your work
●Expert in customer satisfaction – treat people with respect and expect it in return
●Ability to communicate with clients with diverse socioeconomic status and age differences.
●Ability to work with a diverse team of employees.
●Ability to set an efficient schedule for a growing number of crew members.
●Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
●Have a basic knowledge of business principles including profitability and efficiency.
Qualified candidates will need a driver's license and transportation, but can work remotely. Candidate must also be a legal citizen of the US, and speak fluent English and Spanish language skills are preferred but not required.
We are actively interviewing for this position - If you have the skills we're looking for, apply today, and our hiring manager will follow up!
Skills Required
- Proven experience as an Office Manager or Administrator
- Excellent computer skills including Excel and Word
- Experience with CRM platforms
- Social media knowledge (Facebook, Nextdoor, etc.)
- Strong customer service and communication skills
- Ability to communicate with diverse socioeconomic and age groups
- Ability to work with a diverse team of employees
- Ability to create and manage efficient crew schedules
- Ability to handle interruptions and last-minute changes (cancellations, call-offs)
- Basic knowledge of business principles including profitability and efficiency
- Track employee hours and job-related purchases
- Assist with invoicing and estimator support (material location/pricing)
- Maintain inventory of literature and marketing materials
- Driver's license and reliable transportation
- Legal US citizenship required
- Fluent English (Spanish skills preferred)
- Spanish language skills
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The Company
What We Do
TruBlue Home Service Ally provides handyman, home maintenance, and senior modification services to help busy adults and seniors live worry-free lives by maintaining their homes inside and out.
