Office Manager (12 Month FTC)

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

The Office Manager plays a varied role in ensuring the smooth, day-to-day running of the office. The role is to create and maintain a pleasant working environment, ensuring high levels of organisational effectiveness, communication and safety. The Office Manager will have contact with all levels of internal staff and clients and visitors. Reporting to the Director, Office Management.

12 Months Cover (FTC)

Your primary responsibilities will include:

• Oversee the day-to-day running of the Reception area, including client meet-and-greet, visitor bookings, handling incoming calls and mail, and managing refreshment orders and office supplies.

• Coordinate the Shard building inductions for Jellyfish staff.

• Act as the primary point of contact for all office-related enquiries, ensuring a smooth and supportive experience for employees and visitors.

• Maintain a clean, safe, and secure office environment at all times.

• Manage relationships with external service providers, including cleaning, security, and maintenance teams.

• Support the People Team with onboarding and offboarding processes.

• Organise team socials, client lunches, and other ad-hoc engagement initiatives.

• Plan and coordinate internal and external events, ensuring seamless execution.

• Manage meeting room calendars to prevent scheduling conflicts for events, pitches and training.

• Liaise with the IT team to ensure all office technology and equipment needs are met.

• Ensure the office complies with the Shards building policies and procedures.

• Support the maintenance and monitoring of Jellyfish’s ISO management systems, including Health & Safety (ISO 45001), Information Security (ISO 27001), and Environmental Management (ISO 14001).

Qualifications:

• Experience in office management or administrative support.

• Proficient at managing time, multiple tasks, and prioritising effectively.

• Experience with customer interactions, both by phone and in person.

• Google Workspace proficiency

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].