AVIAREPS has over 30 years experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world’s leading GSA and Tourism representation organization with more than 75 offices in over 70 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.
Office/HR & Management Assistant (m/f/x)Location: Hammersmith, London Salary: £32,000 per year (full-time)Contract: 37.5 hours per week Working Style: Hybrid (average 4 days office, 1 day from home)Are you the organizer we're looking for?
As our valued colleague heads into a well-deserved retirement, we’re seeking a proactive and hands-on Office/HR & Management Assistant to step into this key role.
Do you recognize yourself here?
You thrive on variety and love being in control of every detail
You're a natural organizer who keeps everything running like clockwork
You enjoy being the go-to person that colleagues can rely on
You get energized by making processes run seamlessly
You're a perfectionist (in the best possible way!) who leaves nothing to chance
Your day in a nutshell
Every day is different, but always meaningful. You'll be the central hub for office, HR, and management support.
Picture this: Monday, you're finalizing an important presentation template for the management team. Tuesday, you're warmly welcoming a new colleague and ensuring their laptop is perfectly set up. Midweek, you're coordinating with the landlord about the air conditioning, restocking the coffee corner, and making sure everything's ready for that unforgettable summer party. Throughout it all, you're the calm center in our dynamic environment.
What will you be doing?
Office & Management Support
Take full responsibility for office organization: supplies, facilities, meetings, and visitor reception
Be the primary contact for external service providers and suppliers
Organise internal events: summer parties, birthdays, team outings, and more
Ensure a welcoming office environment that enhances team productivity
HR Administration
Support the complete employee lifecycle: onboarding, contracts, leave, departures
Maintain and update our HRIS system with full GDPR compliance
Assist with recruitment: liaising with agencies, scheduling interviews
First point of contact for HR queries and general HR support
Take minutes in HR-related meetings and work closely with the Head of Finance
Are you our perfect match?
Your profile:
Vocational qualification or degree in Business Administration, Office Management, Tourism, or similar
At least 1-2 years of relevant experience as a management or office administrator
You're an organisational wizard: proactive, communicative, and solution-focused
Fluent in written and spoken English
Strong skills in MS Office (Outlook, Excel, Word, Teams)
Advanved Canva user
Approachable, professional, and ready to take initiative
Perfect for you if:
You love flexibility and variety in your work
You want to fully utilise your organisational talents
You're seeking a meaningful role where you truly make a difference
You value work-life balance (hybrid working!)
You're ready to give your career a fresh boost
Why AVIAREPS?
At AVIAREPS, we are global experts in travel and tourism representation, but we never forget that it’s our people who drive our success.
Work in an international and inspiring environment
Collaborating with passionate colleagues across 70+ countries
Enjoy 21 days of annual leave (increasing to 25), plus 8 bank holidays
Life insurance, pension scheme (after 3 months), and birthday vouchers
Company events and social gatherings throughout the year
Flat hierarchies and space for your ideas
Ready to become an essential part of our London team?
Apply with your CV and a short cover letter explaining why you'd be perfect for this role.
Please note that applicants must have the right to live and work in the UK without restriction.
No agency calls, please.
Skills Required
- Vocational qualification or degree in Business Administration, Office Management, Tourism, or similar
- At least 1-2 years relevant experience as a management or office administrator
- Fluent written and spoken English
- Strong skills in MS Office (Outlook, Excel, Word, Teams)
- Advanced Canva user
- Experience with HRIS and GDPR-compliant HR administration
- Experience with onboarding, contracts, leave administration, and recruitment support
- Minute-taking and close collaboration with finance leadership
- Right to live and work in the UK without restriction
What We Do
AVIAREPS is a global leader in General Sales Agent (GSA) representation, marketing, and communications services for the aviation, tourism, hospitality, and lifestyle sectors. Founded in 1994, the company provides strategic partnership solutions, including sales, public relations, and digital marketing, to airlines, tourism boards, and hotels, operating through an extensive international network of offices to drive brand awareness and revenue growth.


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