Office Experience Manager

Your Role

Work closely with Bangalore team members on daily office operations, such as facilities maintenance, vendor management, catering and events, office mail and other administrative support; provide project administration work as needed, etc.

What You Will Do

• Act as key point of contact for office facility vendors to ensure consistent standards of office maintenance and supplies; working closely with office manager and other facility team members to manage and source vendors for the office.

• Lead and collaborate with Office Services Team to create a welcoming, warm, and comfortable workplace for team members, clients, and guests.

• Provide leadership, direct management, oversight, coaching, development and support for Office Services Manager, Studio Coordinators.

• Manage and coordinate all office moves, renovations, furnishings, and seating assignments

• Work closely with Office Leaders on studio space planning and seating.  Forecast upcoming changes and develop scenarios.

• Review and approve invoices for all services performed and purchases made.

• Streamline operations and maintain efficiencies by finding ways for continuous improvements

• Responsible for building/office security programs

• Assist on ad hoc office services work including company events, client meeting, staff trainings, etc.

Your Qualifications

• Bachelor’s degree preferred

• 10+ years of experience in office/facilities and team management

• Event planning/management required

• Strong customer service background

• Experience successfully managing and motivating a team

• Approachable personality with excellent communication skill

• Strong facilitation, team building, relationship, and problem-solving skills.

• A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals.

• High attention to detail and employee / visitor experience , organized with strong follow-through

• Strong verbal and written communication skills.

• Professional attitude and image

• Passionate, pro-actively, mature, independent thinking

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to “Wellbeing Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, paid holidays, and paid time off. We also offer a profit sharing plan and twice annual bonus opportunities. 

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.