Office Experience Manager

Reposted 13 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Expert/Leader
Consulting • Design
The Role
The Office Experience Manager oversees daily office operations, vendor management, event planning, and team management, ensuring a welcoming and efficient workplace.
Summary Generated by Built In

Your Role

Work closely with Bangalore team members on daily office operations, such as facilities maintenance, vendor management, catering and events, office mail and other administrative support; provide project administration work as needed, etc.

What You Will Do

  • Act as key point of contact for office facility vendors to ensure consistent standards of office maintenance and supplies; working closely with office manager and other facility team members to manage and source vendors for the office.

  • Lead and collaborate with Office Services Team to create a welcoming, warm, and comfortable workplace for team members, clients, and guests.

  • Provide leadership, direct management, oversight, coaching, development and support for Office Services Manager, Studio Coordinators.

  • Manage and coordinate all office moves, renovations, furnishings, and seating assignments

  • Work closely with Office Leaders on studio space planning and seating.  Forecast upcoming changes and develop scenarios.

  • Review and approve invoices for all services performed and purchases made.

  • Streamline operations and maintain efficiencies by finding ways for continuous improvements

  • Responsible for building/office security programs

  • Assist on ad hoc office services work including company events, client meeting, staff trainings, etc.

Your Qualifications

  • Bachelor’s degree preferred

  • 10+ years of experience in office/facilities and team management

  • Event planning/management required

  • Strong customer service background

  • Experience successfully managing and motivating a team

  • Approachable personality with excellent communication skill

  • Strong facilitation, team building, relationship, and problem-solving skills.

  • A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals.

  • High attention to detail and employee / visitor experience , organized with strong follow-through

  • Strong verbal and written communication skills.

  • Professional attitude and image

  • Passionate, pro-actively, mature, independent thinking

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to “Wellbeing Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, paid holidays, and paid time off. We also offer a profit sharing plan and twice annual bonus opportunities. 

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future. 

Skills Required

  • Bachelor's degree
  • 10+ years of experience in office/facilities and team management
  • Event planning/management
  • Strong customer service background
  • Experience managing and motivating a team
  • Excellent communication skills
  • Strong facilitation, team building, and problem-solving skills

Gensler Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gensler and has not been reviewed or approved by Gensler.

  • Strong & Reliable Incentives Incentive programs include twice‑yearly bonuses and profit sharing that are positioned as meaningful parts of total compensation. Employee ownership elements can reward longer tenure and contribute to overall earnings beyond base pay.
  • Equity Value & Accessibility Employee stock ownership and stock appreciation programs provide wealth‑building avenues beyond salary. These equity mechanisms are highlighted as part of the standard package.
  • Healthcare Strength Core coverage spans medical, dental, and vision alongside life and disability, EAP/mental‑health resources, and wellness programs. Benefits breadth is described as solid within the industry context.

Gensler Insights

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The Company
HQ: San Francisco, CA
7,309 Employees
Year Founded: 1965

What We Do

Gensler is a global architecture, design, and planning firm with 53 locations and more than 6,000+ professionals networked across the Americas, Europe, Greater China, Asia Pacific, and the Middle East. Founded in 1965, the firm works globally with more than 4,000 clients across more than 33 practice areas spanning the work, lifestyle, community, and health sectors. Everything we do is guided by our mission: To create a better world through the power of design. We believe the power of design can spark positive change and create a future that promotes equity, resilience, and wellbeing for everyone. Gensler was named one of Glassdoor’s Best Places to Work in 2020, 2019, 2017 and 2016, and our award-winning culture has been recognized by Fast Company as one of the 100 Best Workplaces for Innovators in 2021. Our people-first philosophy is centered on the core ideas of diversity empowerment, impact, community, respect, and growth. You can learn more about our commitment to creating an inclusive and diverse workplace at https://www.gensler.com/careers#diversity.

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