Workplace Experience Manager

Reposted 5 Days Ago
Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
130K-160K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things
The Role
The Office / Employee Experience Manager will launch the San Francisco office, manage operations, logistics, and enhance employee engagement through events and culture-building initiatives.
Summary Generated by Built In

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.

You'll thrive at LiveKit if you:
  • obsessed with making the best product for our customers.

  • are known as the go-to person for tackling tough problems

  • work hard and can build and ship fast

  • focused on polish, detail and quality

  • are a fast learner, frequently picking up new tips, tricks, and skills.

The best way to impress us is with thoughtful ways you’d implement LiveKit, and potentially tinkering with it 😊

About This Role:

We’re looking for a hands-on, highly autonomous Office & Employee Experience Manager to help launch and run our San Francisco office while enhancing the employee experience across our hybrid teams.

You’ll play a key role in building our office from the ground up—partnering with Design, Finance, IT, and vendors to create a functional, welcoming environment. Once launched, you’ll own day-to-day operations and ensure the office runs seamlessly

In this role, you’ll be the go-to person onsite, managing office logistics, IT device shipments as needed, supplies, and occasional support for onsite interviews. You’ll also help shape in-person culture by planning events, coordinating offsites, and creating experiences that help employees feel connected, celebrated, and engaged across hybrid work environments

What You’ll Do:
  • Support the setup and launch of our San Francisco office

  • Manage all aspects of ongoing office operations, including maintenance, security, vendors, and supplies

  • Handle mail, packages, and IT device shipping/receiving logistics

  • Serve as the main point of contact for employees, visitors, and candidates

  • Support onsite interviews and ensure a smooth candidate experience when needed

  • Plan, coordinate, and execute virtual and in-person events, including offsites, celebrations, learning sessions, and team-building activities

  • Manage internal branding for People programs such as onboarding swag, recognition initiatives, etc.

  • Troubleshoot operational issues proactively and continuously improve office and employee experience processes

Who You Are:
  • 3–5+ years of experience in office management, workplace operations, or employee experience roles.

  • Highly organized, detail-oriented, and capable of managing multiple priorities independently.

  • Strong interpersonal skills; comfortable representing the company to employees, vendors, candidates, and visitors.

  • Proactive problem-solver with hands-on operational and employee experience experience.

  • Experienced in coordinating events, offsites, and employee engagement programs.

  • Comfortable assisting with IT logistics, shipping, and receiving equipment as needed.

  • Able to work onsite in San Francisco, with occasional flexibility for events or vendor coordination.

Our Commitment to You:
  • An opportunity to shape the employee experience and office culture at a high-growth, world-class company

  • Competitive salary and equity package

  • Health, dental, and vision benefits

  • Flexible vacation policy

  • A fun, collaborative, and supportive work environment where you can make a visible impact

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact [email protected].

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The Company
34 Employees

What We Do

LiveKit's network is optimized for ultra-low latency, extreme resiliency, and massive scale.

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