Office Director of Operations

Posted 18 Days Ago
New York, NY, USA
In-Office
260K-415K Annually
Expert/Leader
Design
The Role
Leads office operations across finance, delivery, quality, budgeting, staffing, overhead, facilities planning, leasing, and improvements. Monitors operational performance, project reviews, client audits, utilization, and other metrics. Coordinates with division staff, hiring managers, HR, sales leadership, and office committees. Supports planning, sales pursuits, renovations, industry events, and client engagement while driving accountability for office delivery and financial performance.
Summary Generated by Built In

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails serving as a key member of the Office Management Team. The ODO reports directly to the Office Leader and is responsible for driving operational success in the office.

What You’ll Do:
  • Oversees and provides coordination of operational processes in the office including but not limited to Office Finance, Office Delivery, Office Operations, Office Quality.
  • Oversees and engages in components of these processes to monitor performance, such as project reviews and client audits as directed by the Office Leader.
  • Ensures the office operating budget is established, updated and monitored to successfully meet or exceed all operational metrics.
  • Responsible for driving accountability for the Sophisticated Contracting Approach, Sophisticated Delivery Approach and Sophisticated Approach to Cash for the office.
  • Coordinates with Division Staff on operating budgets.
  • Accountable for the office staffing plans and draft boards, coordinating as needed with hiring managers and the HR team.
  • Manages Office Overhead.
  • Responsible for office planning, leasing and improvements.
  • May provide oversight to other office positions and roles such as Office Administration, Office Professional Development Manager, Office Onboarding Manager, University Champions, PAC Champions, ESOP Champions, and engagement committees.
  • Carries out other duties as assigned.

What You’ll Need:

  • Bachelor's degree in Engineering, Architecture, or related degree and
  • 10 years of relevant experience including 5 years of project and/or people management experience
  • In lieu of education, 14 years of relevant experience

What We Prefer:

  • Master’s degree
  • 20 years practical experience

Additional Responsibilities:

In addition, the preferred candidate may also be responsible for the following:

  • Supporting the Sophisticated Planning and Sophisticated Sales Approaches across the Office in collaboration with the Office Sales Manager and Office Leader
  • Managing TOJ, Utilization and other performance metrics.
  • Managing office renovations
  • Participating in industry events, client audits and client engagement as needed
  • Supporting and occasionally leading select pursuits especially Super and Ultra Mega pursuits as directed by the Office Leader

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about Equal Opportunity Employer/Disability/Veteran

Visa sponsorship is not available for this position.

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Locations:

New York, NY

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The approximate pay range for New York is $259,607.99 - $414,698.47. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

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NOTICE TO THIRD-PARTY AGENCIES:

HNTB does not accept unsolicited resumes from recruiters or agencies.  Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB.  HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Skills Required

  • Bachelor's degree in Engineering, Architecture, or a related field
  • 10 years of relevant experience, including 5 years of project and/or people management experience
  • 14 years of relevant experience in lieu of a bachelor's degree
  • Master's degree
  • 20 years of practical experience

HNTB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HNTB and has not been reviewed or approved by HNTB.

  • Retirement Support Retirement programs are viewed as a standout, with the ESOP and 401(k) described as valuable long‑term wealth components. Accounts note meaningful accumulation through ownership over time.
  • Equity Value & Accessibility Employee ownership is accessible from day one via the ESOP, enabling broad participation in firm performance. This accessibility is credited with enhancing long‑term compensation value.
  • Affordable Benefits Health insurance is described as covering most costs with low out‑of‑pocket expenses. Comprehensive medical, dental, and vision options contribute to perceived affordability.

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The Company
HQ: Kansas City, MO
7,233 Employees
Year Founded: 1914

What We Do

At HNTB, we are committed to making connections possible and creating a better tomorrow. As an employee-owned infrastructure solutions firm, we believe that mobility plays an important role in helping to unlock a brighter future for communities everywhere. That's why we work to deliver innovative transportation systems and infrastructure solutions that connect people and expand opportunity. Our approach is rooted in collaboration, and we work closely with our clients and partners to create innovative solutions that meet the unique needs of each community we serve. With more than a century of service, we are working to build a future where everyone has access to safe, reliable and efficient transportation options. Professionals work alongside clients nationwide to address their most complex technical, financial and operational challenges — providing a full range of infrastructure-related services, including planning, design, program management and construction management. Together, we are making connections possible

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