Office Coordinator

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system.

Are you ready to become a part of our dynamic team?

Office Coordinator - 40hrs/wk, Days

The Office Coordinator provides excellent customer service performing clerical tasks related to assisting providers and patients within the medical office. Greets patients in a professional courteous manner at all times. Updates patient information including demographics, insurance updates and making necessary changes. Performs all front-office duties including, but not limited to: Check-in and check-out of patients, answering telephones, scheduling appointments, and collecting co-payments at time of check-in. Accurately records all patients seen at the time of service, cancelling or no-showing appointments within the schedule each day to insure accuracy in patient/provider schedule.

Minimum Education

• High school diploma or equivalent

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Minimum Work Experience

• A minimum of one year similar experience in a medical administrative role preferred

Communication:

• Must possess verbal and written skills to communicate effectively and courteously with a diverse group of professional and non-professional members of the health care team, patients and family/significant others.

Required Skills:

• Must be capable of following established policies and procedures within the medical office. Must have a working knowledge of third party payer guidelines. Excellent communication skills.

Benefits working at Anna Jaques Hospital:

• Tuition Reimbursement

• Career Development and Opportunities

• Free On-Site Parking

• Discounts/Savings on various businesses.

• Health and Wellness activities

Apply today and learn more

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.