About Us
At Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that's the Aussie way. As a B Corp Certified company, we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability. We're proud to have been named one of Australia's Top Employers by HRD magazine.
Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.
Our culture is built on five values that guide everything we do:
Don't be ordinary, be awesome | Think BIG | No bullsh*t | Be good to people | Have fun
About the Role
Do you enjoy creating positive workplace experiences and being the go-to person who keeps everything running smoothly?
As our part-time Office Coordinator (0.6 FTE, 22.8 hours per week), you'll help create a welcoming, vibrant and well-run workplace in our thriving Melbourne office. Hours will be spread across 4 or 5 weekdays, with a focus on our busy morning and lunchtime periods. We'll work with you to agree on a regular schedule that balances flexibility with the needs of our office.
What You'll Do
- Create a welcoming and professional experience for employees, visitors and stakeholders as the face of our Melbourne office.
- Keep our office running smoothly by managing supplies, common areas, mail, meeting rooms and day-to-day workplace operations.
- Coordinate local events, workshops and team initiatives, including catering, logistics and budget tracking.
- Support employee experience by responding to workplace queries and sharing timely office communications and updates.
- Build strong relationships with vendors, building management and internal stakeholders to ensure facilities issues are resolved efficiently.
- Champion workplace health, safety and security practices, including staff inductions, visitor management and emergency management activities.
- Provide administrative and project support across the Facilities and Workplace Experience function.
- Identify opportunities to enhance workplace processes, office presentation and the overall employee experience.
What You'll Bring
- Previous experience in office coordination, administration, reception, hospitality, events, customer service or a similar role.
- A proactive, hands-on approach with the ability to work independently and take initiative.
- Excellent communication and relationship-building skills, with a friendly and approachable style.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and a commitment to delivering exceptional service.
- Confidence using Microsoft Office applications and a willingness to learn new systems and technologies.
- A problem-solving mindset with the ability to adapt and respond to changing business needs.
- A current driver's licence and the ability to comfortably undertake the physical aspects of the role, including lifting office supplies, unpacking deliveries and accessing storage areas when required.
- A passion for creating positive workplace experiences and bringing our Aussie values to life every day.
Why Join Us
At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."
We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.
The Good Stuff
- 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
- Discounted internet up to the value of $109 per month
- 20% off Mobile services
- Fitness Passport for access to multiple gyms and pools across Australia
- Flexible working arrangements
- Employee Assistance Program (EAP)
- Discounts with Specsavers, HCF, and many more
- Monthly rewards and recognition
- Internal training and development resources to support your career growth
- Yearly Aussie merch allowance
Ready to Join?
Hit the apply button to submit your application and our team will be in touch!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
For questions, reach out to [email protected]. Just note that all applications must be submitted via the job link.
Skills Required
- Previous experience in office coordination, administration, reception, hospitality, events, customer service, or a similar role
- Proactive, hands-on approach with the ability to work independently and take initiative
- Excellent communication and relationship-building skills
- Strong organisational skills and ability to manage multiple priorities
- High attention to detail and commitment to exceptional service
- Confidence using Microsoft Office applications
- Problem-solving ability and adaptability to changing business needs
- Current driver's licence
- Ability to undertake physical duties, including lifting supplies, unpacking deliveries, and accessing storage areas
- Passion for creating positive workplace experiences
What We Do
Aussie Broadband is in business to change the telco game. We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally. We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX. We are the fifth largest provider of NBN services across Australia. We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway. We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.
