Summary of Position
The Office Coordinator is responsible for providing quality customer service to all stakeholders. This position manages phone calls, greets visitors, and other administrative tasks, while upholding Lirio’s Mission and Values.
Essential Functions & Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position
- Greet all stakeholders and potential clients who visit the facility
- Facilitate screening of all visitors, assisting with the sign-in process and guiding them to the appropriate location
- Answer all phone calls and direct each call to the appropriate party, taking detailed messages when required
- Distribute employment applications, volunteer packets, and community service packets when requested
- Manage office supply inventory
- Process all incoming and outgoing mail
- Perform nightly lock-up procedures which include securing doors and turning off appliances
- Prepare documentation as requested by leadership
- Send email communications to management
- Distribute vehicle keys and maintain vehicle log
- Pickup keys for dop box daily
- Maintain data entry for maintenance and IT work orders
- Assist with special projects as requested by leadership
- Other duties as assigned by management
Competencies
- Strong written and verbal communication skills
- Ability to multi-task
- Ability to properly prioritize tasks
- Technical proficiency
Supervisory Responsibilities
This position does not have direct reports
Required Education & Experience
- High School diploma or GED
- Minimum 1 year of experience in customer service, administrative or receptionist role
- Ability to work independently and meet deadlines
- Strong customer service skills
- Ability to maintain confidentiality
Additional Eligibility Requirements
- Valid driver’s license
- Current car insurance
- Ability to pass a thorough background screen
Work Environment
This position operates in an office environment using standard office equipment such as a computer, scanner, and phone.
Physical Demands
Minimal lifting and reaching required. This is primarily a sedentary position.
Position Type & Expected Work Hours
This is a full-time, hourly position, working standard hours of 8am – 4:30pm or similar hours.
Travel
No travel required
Commitment to Diversity & Inclusion
At Lirio, we strive to foster a welcoming and inclusive environment where everyone feels valued and respected, regardless of background or identity. We proudly encourage, support, and celebrate the diverse perspectives of our employees, as well as the clients and families we are honored to serve.
Skills Required
- High school diploma or GED
- Minimum 1 year of customer service, administrative, or receptionist experience
- Ability to work independently and meet deadlines
- Strong customer service skills
- Ability to maintain confidentiality
- Valid driver's license
- Current car insurance
- Ability to pass a thorough background screen
What We Do
Lirio Resources (formerly CDC Resources) is a nonprofit organization that equips individuals and families with support to participate fully in living, learning, working, and playing. They provide a range of services for people with intellectual and developmental disabilities, including affordable housing, career support, and habilitation training, aiming to ensure all people have equitable access to meaningful employment and engaging activities.
