General Job Summary: Assist the Practice Administrator in the daily operations of the Tryon Medical Partners medical office to ensure quality care for patients.
Primary Job Responsibilities/Tasks may include, but not limited to:
- Reviews the physicians' schedules with Practice Administrator to ensure appointments are scheduled properly, and schedules are opened/closed accordingly and templating.
- Performs Patient Care Coordinator / Patient Services Specialist activities, as needed.
- Supervise cleaning and maintenance of the facility including OSHA maintenance check.
- Under the direction of the Practice Administrator, telephone, electronic mail, facsimile services, and patient flow.
- Assists the Practice Administrator with Interviews for new or replacement staff, coordinates onboarding and training of staff and provides the coverage of certain positions.
- Assists the Practice Administrator with non-clinical and clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
- Assist with employee counseling and corrective actions, as needed, under the guidance of the Practice Administrator.
- Conducts inventory of office and medical supplies. Orders necessary items with Practice Administrator approval.
- May be required to review and verify timecards, run reports, conduct clinical audits, and create staffing schedules as needed.
- Checks on status of clinical inboxes including patient messages, prior authorizations, refill requests so that they are near empty by the end of each clinic day if applicable.
- Other duties as assigned.
- High School Diploma or GED required.
- Medical office, medical terminology, supervision preferred.
- Excellent customer service, computer, communication skills required.
- Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
- Completion of TB test will be required.
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
- Must be able to lift and support weight of 35 pounds.
- Ability to concentrate on details.
- Use of computer for long periods of time.
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What We Do
As an independent practice, the difference is personal. The physicians of Tryon Medical Partners joined forces because we share a core belief: the patient-doctor connection is the foundation for better health. This is the reason we are an independent practice. It allows us to remain true to our principles, while delivering better care rooted in stronger relationships. What are the benefits of choosing an independent practice? Value – We are able to practice medicine and conduct business nimbly and efficiently, with fewer layers of bureaucracy in our way – or our patients’. Transparency – As a leaner organization, we are in direct contact with our patients and partners. Keeping it personal means serving with integrity and accountability. Choice – In the changing world of healthcare, consolidation has become the new normal, and options are shrinking. We created an independent practice because we believe more choices should be available to everyone. Better health comes from having more than a healthcare provider. It takes a healthcare partner.
