Tom James Jobs

Office Coordinator / Sales Assistant

Tom James

Office Coordinator / Sales Assistant

Posted 2 Days Ago

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Dallas, TX, USA

In-Office

20-20 Hourly

Entry level

Retail

The Role

Supports a fashion sales office through order entry, payment processing, shipment receiving, garment preparation, alterations coordination, returns, customer and factory follow-up, phone and email management, bank deposits, and errands. The role requires regular onsite attendance, strong organization, computer proficiency, multitasking, and the ability to lift 30 pounds. Occasional client-item pickups and deliveries may be required.

Summary Generated by Built In

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Dallas, TX office. Our position is for 36 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance is required.

RESPONSIBILITIES

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming garments for delivery and placing on Sales Professional's rack

Processing returns, remakes and alterations

Preparing clothing for delivery by Sales Professional

Picking up and delivering client items as needed

Alterations

Entering alteration instructions into the proprietary system

Delivering/picking up garments to/from outside contractor tailors

Preparing alteration report for corporate office

Telephones/E-Mail/Mail

Answering incoming phone calls and relaying messages to appropriate Sales Professional

Checking store e-mail daily and forwarding information to the relevant person(s)

Making bank deposits and running errands

Making follow-up calls to factories, customers, and corporate office

Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience using social media platforms for marketing and research purposes

Strong computer skills, including proficiency with Microsoft Office and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Valid driver’s license except in larger metropolitan areas where driving is not required

Skills Required

Experience using social media platforms for marketing and research purposes
Strong computer skills
Proficiency with Microsoft Office and Google Docs
Ability to multitask in a fast-paced environment
Ability to prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 30 pounds
Valid driver's license, except where driving is not required in larger metropolitan areas

Tom James Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tom James and has not been reviewed or approved by Tom James.

Retirement Support — Programs include a 401(k), profit sharing, and employee ownership that emphasize long-term wealth building. These elements are presented as meaningful advantages for tenured employees.
Healthcare Strength — The package spans major medical, dental, vision, life insurance, and both short- and long-term disability. Coverage breadth is positioned to provide peace of mind for individuals and families.
Leave & Time Off Breadth — PTO is characterized as generous and a strong component of the package. Time-off allowances complement the broader benefits suite.

Learn more about Tom James's Compensation & Benefits →

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The Company

HQ: Franklin, TN

1,259 Employees

Year Founded: 1966

What We Do

Tom James is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality. Our service model is based on a simple mantra: “We come to you with fine clothing.” Our clients never wait in line, fight for parking, or covet a garment that doesn’t come in their size. Our clients never settle, because we leverage the support of Tom James’ vertically integrated resources, nearly unlimited fabric and styling choices, plus, the technology of the digital age to offer our clients the individualized wardrobe service they prefer. The efficiency and value of our business model allows us to span all price points, from $800, entry level fully custom suits to the most coveted, 100% handmade garments in the industry: Oxxford Clothes, based in Chicago, using Holland and Sherry cloth. The Tom James Company operates offices in 37 states, the United Kingdom, France, Holland, Germany, Australia & Canada. If you would like to learn more about our service and products, get in touch or visit our website at www.tomjames.com