Office Manager, Associate

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $218 billion in global client assets invested in 1,760 funds, as of January 2025.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

About the Role

iCapital is seeking an Office Manager for our Toronto, ON location. The Facilities team is pivotal in crafting an inviting and enriching environment for iCapital's workforce. The ideal candidate is service-oriented with a focus on hospitality, excels in dynamic settings, and possesses exceptional written and verbal communication skills. This position will contribute to the vitality of our Toronto office by coordinating the day-to-day operations and bolstering employee engagement initiatives. Reporting directly to the Global Office Manager, this role is key in ensuring a seamless workplace experience.

Responsibilities

• Oversee daily office operations to ensure efficiency and productivity 
• Develop and implement office procedures to optimize workflows 
• Organize employee engagement activities, including breakfasts, lunches, and office events 
• Track office supplies, groceries, and snacks inventory, ensuring timely replenishment 
• Coordinate with vendors and service providers to address office needs 
• Assist with onboarding new employees, including setting up workstations and collaborating with IT
• Maintain and update employee records and office directories 
• Manage office budgets and track expenses to stay within financial guidelines 
• Schedule and coordinate meetings and catered events in collaboration with Executive Assistants 
• Support leadership with administrative tasks and special projects 
• Collaborate with Risk Management to ensure compliance with health and safety regulations 

Qualifications

• Strong time management and prioritization skills
• Proficient with Microsoft Office Suite, especially Excel, and comfortable with learning new tech systems
• Friendly, approachable, and professional demeanor
• Participate and cooperate effectively as a team member
• Able to communicate across all levels of the organization in a personable and hospitable manner
• Proactive problem-solver with a penchant for implementing process improvements
• Demonstrate a collaborative spirit by actively engaging as a team player
• Able to work in an office and lift to 40 lbs

Benefits

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans so of which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.