Office Coordinator Administrative Assistant (24442)

Who We Are:

DALB, Inc. is a West Virginia-based manufacturer with more than 40 years of experience serving our industry (printing, thermoforming & fabrication). We’re a hard-working, humble, and close-knit team that values accountability, humility, and long-term commitment. Our workplace culture is rooted in family values, hands-on problem-solving, and an entrepreneurial mindset that drives continuous improvement.

Summary/Objective:

The Office Coordinator/Administrative Assistant will coordinate all front desk operations. This role contributes by creating an approachable and inviting environment for both employees and customers. Performing administrative support functions for our management team as well as organizing, planning, and performing general office functions.

Essential Functions

• Be excellent as first point of contact via phone, email and in-person interactions.
• Answer, screen, and transfer incoming phone calls.
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings.
• Manage room calendars including setting up meetings and moving meetings as needed.
• Identify weekly office supply needs to include requisitioning, maintaining organization and storage of items.
• Maintains security by following procedures and issuing visitor badges.
• Manages catering orders for office meetings and customer visits.
• Accept deliveries/process packages and ensure they reach the intended recipient promptly.
• Prepare outgoing mail for USPS and maintain the postage meter account ensuring postage supplies inventory is fulfilled.
• Compose routine and non-routine business documents for designated individuals using Microsoft Excel, Word, and PowerPoint.
• Perform administrative support functions such as filing and general clerical functions.
• Set up conference rooms, teleconference lines, and supporting documentation.
• Arrange travel/lodging for certain executives and managers, as needed.
• Follow established procedures and perform routine duties.
• Maintain and stock kitchenette/conference rooms/meeting and training rooms.
• Document procedures for front office.

Core Competency Requirements 

Knowledge and expertise in:

• Candidate must be a team player with a great attitude.
• Ability to effectively communicate across varying modes of communication.
• Technologically savvy and able to learn new programs quickly and able to troubleshoot.
• Excellence in customer service and customer interaction.
• Have excellent attention to detail and high-level accuracy with documents.
• Flexible in daily routine; ability to prioritize and manage shifting responsibilities.
• Ability to assess, prioritize and act quickly, solve problems, and maintain confidentiality.
• High level organizational and planning skills.
• Excellent interpersonal and communication skills
• Proficient in time management
• A true professional, who supports the entire team in achieving their goals.
• Consistent, professional dress, and manner.

Required Skills

• Customer Service
• Proficient in all Microsoft Office programs
• Ability to practice and demonstrate DALB Core Values

Required Education and Experience

• High school diploma
• 3+ Years Receptionist/Administrative Assistant experience

Supervisory Responsibility

Not applicable

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

Training

• Company orientation       
• Departmental orientation
• Communication protocol
• General safety