Office of the CEO - Growth

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
160K-200K Annually
Mid level
Artificial Intelligence • Logistics • Transportation
Pallet is a company dedicated to disrupting the logistics industry.
The Role
Lead full-stack growth for Pallet across outbound, website conversion, SEO, paid, affiliates, and new channels. Develop strategy, run and analyze high-volume experiments, build tracking and attribution, operationalize validated channels, and lead cross-functional projects to scale predictable, automated acquisition.
Summary Generated by Built In

About Pallet

Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.

As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company in logistics.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.

You could be working in Growth anywhere, why us?

  • Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
  • Work directly with our CEO, Sushanth Raman
  • Help transform a massive industry and scale us toward a $10B+ business

About the opportunity

As our Growth Lead, you'll own the full surface area of how Pallet acquires and grows — outbound, website conversion, SEO, paid, affiliates, and entirely new acquisition models. You'll work directly out of the Office of the CEO, partnering closely with marketing, engineering, product, and sales to turn open-ended distribution problems into a repeatable, compounding growth engine. This is a high-ownership, full-stack seat where what you ship this quarter visibly changes the company's trajectory.

Why this role is different

  • One of the first dedicated growth hires at Pallet, with a direct line to the Office of the CEO
  • Full-stack ownership across every channel — not one narrow lane — with the autonomy to figure out open-ended problems
  • You build the growth engine itself (tracking, experiment systems, scalable channels) — infrastructure that outlasts you. For technical candidates, that means building your own tooling instead of waiting in an engineering queue
  • Surround yourself with top-tier talent and fast-track your career toward leading a growth team

How you will make an impact

  • Drive growth strategy: develop, execute, and iterate on strategies spanning automated outbound, website conversion, SEO, paid marketing, affiliates, and more
  • Own key business goals: take ownership of core growth metrics and build the end-to-end tracking and attribution to prove your impact
  • Run growth experiments: design, execute, and analyze a high volume of experiments from hypothesis to conclusion — with resilience, rigor, and speed
  • Scale what works: once an experiment validates a channel, operationalize it into a repeatable, automated, durable engine that produces predictable growth — not a one-off hack that spikes and decays
  • Lead cross-functional projects: partner with engineering, product, sales, and operations to lead the projects most critical to Pallet's growth
  • Solve abstract problems: tackle open-ended distribution challenges, from expanding our total addressable market to exploring entirely new acquisition models

Preferred experience

  • 2–4 years in a growth function, with a track record of owning outcomes (not just work streams)
  • Comfort with GTM execution tooling — HubSpot, Unify, Clay, or similar
  • A bias for action and genuine urgency — you ship scrappy versions to learn fast and treat speed as a default, not a heroic exception
  • Highly creative and outcome-driven, and unafraid of failure — you treat ninety-nine failed experiments as the price of the hundredth
  • Bonus: programming/technical ability to build your own tooling
  • Comfortable operating at high intensity (50–60 hour weeks) in a fast-moving, in-office environment

Interview Process

  • Chat with Grace Turner — Head of Talent — 30 mins
  • Chat with Jeff Zhao — Head of Deployments — 30–45 mins
  • Proficiency Assessment — live case interview (~45 mins)
  • Final Interview — 3–4 hours (culture interviews + a build-the-pipeline case study)
  • Brief Background Check and Reference Check

We move fast, and we'll keep you informed at every stage of the process.

Compensation

The estimated salary range for this role is $160,000–$200,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Location: This role is an in-office role in our San Francisco office (5 mins walk from Montgomery BART Station) OR New York City (in Soho). You can choose which office you'd like to work in.

Our Benefits 

We invest in our people the same way we invest in our product: seriously.

  • 🩺 Health, Vision, and Dental benefits 
  • 🏝️ Flexible PTO
  • ➕ Life Insurance and Accidental Insurance 
  • ❤️‍🩹 Short-Term Disability Coverage
  • 💸 Generous salary and equity for all staff
  • 🪜 401k option; helping you save for the future
  • 📚 Yearly learning and development stipend
  • 🚌 Commuter benefits for Bay Area employees
  • 🚘 Uber ride stipend if you ever have to work late in the office 
  • 🏡 Remote office home stipend to get you comfy in your space
  • 🍔 Daily catered lunches provided 
  • ✈️ Onboarding trip to San Francisco HQ if you work remotely
  • 🥤 Monthly happy hours
  • 🎉 Annual Company Offsites; our last one was in Palm Springs CA 🌴

Workplace Policy

We are an in-person company. Our offices in San Francisco and New York City are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to San Francisco for their first week to onboard and meet the team, and we cover the full trip. Most remote employees visit once a year after that, with all travel, lodging, and meals on us.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us. No surprises.

Equal Opportunity

Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Pallet’s Candidate Privacy Notice here.

Accommodations

Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at [email protected].

Skills Required

  • In-office in San Francisco or New York City
  • 2-4 years in a growth function with a track record of owning outcomes
  • Experience with GTM execution tooling (HubSpot, Unify, Clay, or similar)
  • Ability to design, execute, and analyze high-volume growth experiments
  • Bias for action, speed, creativity, and resilience in experimentation
  • Programming/technical ability to build custom tooling (bonus)
  • Comfort operating at high intensity (50-60 hour weeks) in a fast-moving environment

Pallet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pallet and has not been reviewed or approved by Pallet.

  • Healthcare Strength Medical, dental, and vision coverage are consistently emphasized, alongside wellness programs and mental health support. An HRA that helps cover a substantial portion of eligible medical claims further strengthens access to care.
  • Leave & Time Off Breadth Flexible PTO and paid parental leave (maternity, paternity, adoption) are highlighted, with additional vacation and bereavement time. Feedback suggests these policies support work-life balance.
  • Wellbeing & Lifestyle Benefits Regular catered meals, social events, team-building activities, and gifts contribute to a positive day-to-day experience. Supportive management and recognition programs are also cited as strengths.

Pallet Insights

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The Company
HQ: San Francisco, CA
48 Employees
Year Founded: 2019

What We Do

Pallet makes supply chains more efficient. Our AI workforce, CoPallet, handles high-volume tasks like order entry, portal updates, and quoting — all with human-level accuracy and oversight. CoPallet operates your existing tools and processes at a fraction of the cost. We’ve raised over $50M from General Catalyst, Bain Capital Ventures, Activant Capital, and Bessemer Venture Partners. We’re built by a team from the world’s best companies including Google, Rippling, Scale AI, Uber, and other top startups.

Why Work With Us

We move fast, but not at the expense of our people. Growth here means more than hitting metrics — it’s about giving smart, ambitious people the space to stretch, learn, and take on real responsibility. Ownership from day 1: We hire builders. People who want to make decisions, talk to users, and shape how our AI agents evolve.

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