Michigan Ear Institute, a rapidly-growing provider of therapy services with a focus on Vestibular Rehabilitation, balance and fall prevention, is currently seeking a Patient Care Coordinator to join our growing organization and become part of our progressive team.
This position will both assist the department with therapy services under the direction of a PT, and will also be responsible for administrative duties.
This is a full time, Monday-Friday position that is 100% in person.
Job responsibilities will include:
- Assisting the Physical Therapists with patient exercises and movement as directed
- Keeping the clinic clean & organized, as well as preparing treatment areas
- Greeting patients while also helping support front desk when needed in scheduling appointments, handling patient check-in/out, verifying insurance, authorizations and any other work as necessary to help the clinic workflow efficiency
This combined role requires a pro-active and self-motivated person capable of multi-tasking, with good organizational skills to help ensure smooth operations and positive patient experience. High proficiency and excellent communication skills are required.
Qualifications and benefits- High school diploma or GED required
- Work experience as a physical therapy technician/aide is helpful
- Previous front desk receptionist experience preferred
- Computer skills - must be comfortable working in Office 365 and EMR system. Knowledge of WebPT and/or Athena is helpful.
- Excellent communication skills and a desire to work with patients
- Ability to take initiative and manage multiple priorities
- This is a great opportunity for someone seeking experience in a physical therapy setting or for someone who enjoys a blend of administrative work combined with working with patients.
Benefits:
- Medical, dental, vision offered the first of the month after 30 days
- Company paid life, short and long-term disability coverage
- 401k with employer contribution
- Paid time off and paid holidays
- Voluntary insurance plans such as pet insurance, legal, identity theft, critical accident/illness etc.
Skills Required
- High school diploma or GED
- Comfort working with Microsoft Office 365
- Comfort working with an EMR system
- Excellent communication skills
- Ability to take initiative and manage multiple priorities
- Physical therapy technician or aide work experience
- Previous front desk receptionist experience
- Knowledge of WebPT and/or Athena
What We Do
Align ENT + Allergy is a physician-led management services organization (MSO) that supports a community of independent ear, nose, and throat (ENT) and allergy practices. By providing comprehensive practice management and non-clinical support services through a partnership model, Align enables physicians to maintain local control and clinical autonomy, allowing them to focus on providing high-quality, cost-effective, and personalized patient care.
