Job Title: Office Assistant
Reports To: Assistant Director of Operations
Location: The Marq at Marquette University in Milwaukee, WI
Compensation: $8.75 per hour. Position not eligible for benefits
FLSA Status: Student Non-Exempt
Company Information:
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.
Summary:
The Office Assistant is responsible for assisting operations and management staff in completing various administrative tasks while working in the management offce.
Essential Duties and Responsibilities:
- Maintaining confidentiality in all matters concerning student/staff discipline and any other matters.
- Provide customer service help to residents with management related processes
- Answering the office phone professionally.
- Assisting residents with work order requests.
- Assisting residents and management with key access.
- Adhering to employment schedule and dress code.
- Enforcing policies / procedures of the residence halls and the university (including campus, state and federal regulations).
- Other tasks as assigned.
Qualifications:
- High school diploma or GED.
- Demonstrate proficiency in verbal communication.
- Possess strong customer service skills.
- Must have troubleshooting and diagnostic skills.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
Skills Required
- High school diploma or GED
- Proficiency in verbal communication
- Strong customer service skills
- Troubleshooting and diagnostic skills
What We Do
COCM (Capstone On-Campus Management) is a company of talented student housing professionals focused on providing management and consulting services for on-campus housing communities. Their student housing professionals are dedicated to helping their partners leverage campus housing to do greater things: recruit and retain students, and enhance student success and satisfaction. COCM's operational agreements vary from turn-key arrangements in which they have responsibility for all aspects of managing a community, to those in which COCM is responsible for only one or more roles. These roles may include facilities maintenance, accounting and financial reporting, custodial, capital planning, marketing and leasing, and/or residence life. Recently recognized as the leading provider of on-campus, third-party management services by Student Housing Business magazine, COCM’s current portfolio serves over 35,000 students on over 35 campuses across the United States. The team of student housing professionals at COCM also offers a consulting service called, "Fresh Eyes," an affordable and efficient (3 consecutive days) service to help universities align their housing programs (and the related student services) with enrollment management goals. Fresh Eyes can also serve as a valuable resource to architects and master planners who focus on student housing or for which student housing is a component of their master planning services.
