The Role
Provide front-desk reception and telephone support, manage office supplies and records, copy and transmit documents, maintain and update databases and archives, protect confidential client information, and assist staff to ensure smooth agency operations.
Summary Generated by Built In
PURPOSE/SCOPE OF RESPONSIBILITY
Assists staff effectiveness by providing clerical and operational assistance as needed. Supports any and all agency operations.
ESSENTIAL DUTIES, RESPONSIBILITIES, & COMPETENCIES
- Provides receptionist tasks by welcoming clients and answering telephones, recording and retrieving messages to distribute to appropriate staff.
- Maintains office operations by monitoring, distributing and ordering office supply inventory and by reporting any problems to management.
- Processes information by copying, retrieving and transmitting documents as required.
- Maintains agency records by retrieving, tracking and filing records.
- Assists in maintaining and updating the agency database and archival collection.
- Maintains client confidence and protects operations by keeping information confidential.
- Assists and supports the entire staff in any tasks needed to ensure smooth operations of the agency.
OTHER DUTIES, RESPONSIBILITIES, & COMPETENCIES
- Shares professional knowledge with staff by seeking out professional development opportunities and sharing new learning with staff.
- Supports agency operations by appropriately representing the agency in all forums and by demonstrating commitment to agency philosophy, mission, goals, policies and procedures.
- Contributes to effective use of agency resources by identifying and implementing options for cost containment.
- Contributes to team effort by accomplishing related results as needed.
- Uses time effectively by appropriately planning, organizing and scheduling required work hours to meet agency needs.
- Demonstrates effective judgment by making appropriate decisions, as well as conducting and maintaining a professional manners and appearance at all times.
- Maintains safe and clean working environment by complying with health and safety guidelines.
- High School Diploma required, Associates Degree preferred
- Must have working knowledge of Microsoft Suite
- Must have excellent organizational skills to work in a team-oriented, fast-paced environment
- Excellent oral and written communication skills
- Ability to work well with a diverse population of clients
Skills Required
- High School Diploma
- Associates Degree
- Working knowledge of Microsoft Suite
- Excellent organizational skills to work in a team-oriented, fast-paced environment
- Excellent oral and written communication skills
- Ability to work well with a diverse population of clients
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The Company
What We Do
Jewish Family Services of Washtenaw County is a mission-driven non-profit organization that provides a wide range of social services, including community assistance, care management, employment services, transportation for older adults, and immigrant/refugee resettlement, sensitive to Jewish culture and values while respecting diversity.
