Front Office Assistant

Posted 3 Days Ago
Be an Early Applicant
43026, Hilliard, OH, USA
In-Office
Entry level
Healthtech • Professional Services • Consulting
The Role
Greet and check in patients, manage inquiries, schedule and confirm appointments, verify insurance and collect payments, and maintain accurate patient records including uploads of referrals and X-rays.
Summary Generated by Built In

We aim to craft an environment that genuinely engages and supports your professional growth. We are looking for an enthusiastic Front Desk Associate who loves building meaningful relationships with patients and delivering an exceptional, seamless experience from the moment they walk through our doors.

Key Responsibilities:

  • Patient Experience: Warmly greet and check in patients, manage incoming inquiries, and serve as the positive first point of contact for our practice.

  • Scheduling Optimization: Coordinates, confirms, and schedules appointments to maintain an efficient and smooth daily patient flow.

  • Financial Coordination: Verify patient insurance benefits, collect copays/outstanding balances, and accurately enter and present financial options for patient treatment plans.

  • Records Management: Maintain precise patient records, including uploading doctor referrals and X-rays into the patient charts.

 

Qualifications

Qualifications & Skills:

  • High School Diploma or equivalent required.

  • Previous experience in a dental practice is highly preferred.

  • Strong interpersonal and communication skills with a customer-service mindset.

  • Exceptional organizational and time-management abilities.

What We Offer (Benefits):

  • Comprehensive Medical, Dental, and Vision benefits.

  • Paid Time Off (PTO) to refresh and recharge.

  • 401(k) retirement plan with company matching contributions.

  • Company-provided Life Insurance.

  • Real opportunities for career advancement and growth within the organization.

Skills Required

  • High School Diploma or equivalent
  • Previous experience in a dental practice
  • Strong interpersonal and communication skills with a customer-service mindset
  • Exceptional organizational and time-management abilities
Am I A Good Fit?
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The Company
22 Employees
Year Founded: 2022

What We Do

Frontline Dental Implant Specialists is a national Dental Implant Partnership Network (DIPN) that brings together top implant-driven practices. The organization provides partners with expert support in accounting, finance, human resources, and digital workflows, ensuring they maintain full clinical autonomy and their unique brand identity. Its mission is to empower specialists to focus on providing top-quality care and improving patients' lives through full mouth reconstruction procedures.

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