Office Assistant - Waiting Room

Posted Yesterday
Be an Early Applicant
Omaha, NE, USA
In-Office
Entry level
Healthtech • Professional Services
The Role
Provides receptionist and clerical support for a hospital department, primarily assisting patients and families. Responsibilities include answering multi-line phones, handling customer interactions, navigating computer and email systems, managing office support tasks, multitasking, and escalating challenging situations appropriately. This is a part-time second-shift role working Monday through Thursday from 3:00 p.m. to 8:30 p.m.
Summary Generated by Built In

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

Second Shift (United States of America)

0ffice Assistant
Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.


Details 

  • Part time-20 hours and benefits eligible ( .5 FTE )
  • Monday-Thursday 3:00pm-8:30pm


Why Work at Nebraska Medicine?

  • Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
  • Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
  • Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
  • Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!
Required Qualifications:
• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.
Preferred Qualifications:
• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.
 
 
 
 

Nebraska Medicine is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Skills Required

  • High school education or equivalent
  • Computer proficiency, including keyboarding, basic navigation, and email applications
  • Effective verbal and written communication skills
  • Ability to multitask
  • Ability to handle difficult or challenging customer interactions and escalate appropriately
  • Ability to operate a multi-line phone system
  • Ability to communicate effectively during escalated situations
  • Prior experience working with customers or patients
  • Experience with telecommunications systems, ComputerLog books, and schedules
  • Experience with general office materials and equipment
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The Company
HQ: Omaha, NE
10,253 Employees
Year Founded: 1997

What We Do

Nebraska Medicine is a private not-for-profit American healthcare company based in Omaha, Nebraska, providing comprehensive medical and hospital services.

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