Office Assistant - Virtua Reconstructive Orthopedics

Posted 7 Days Ago
Be an Early Applicant
Bordentown, NJ, USA
In-Office
19-26 Hourly
Entry level
Healthtech
Virtua helps you be well, get well, stay well.
The Role
Performs front-desk medical office duties: answer and route calls, schedule and register patients, verify/update insurance and demographics, collect co-pays, enter charges/payments, reconcile deposits, obtain pre-certifications and prepare referrals. May train and mentor other office assistants.
Summary Generated by Built In
At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.
In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Bordentown - 243 Route 130, Suite 100

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Summary:
Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.
Collects co-pays and performs pre-certifications and filing.
Position Responsibilities:
• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.
Position Qualifications Required / Experience Required:
Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
0-2 years Medical Office experience.
Required Education:
HS diploma or equivalent.

Hourly Rate: $18.69 - $26.01 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.

Skills Required

  • Excellent communication and customer service skills.
  • Strong multi-tasking abilities and computer literacy.
  • 0-2 years medical office experience.
  • High school diploma or equivalent.

Virtua Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Virtua Health and has not been reviewed or approved by Virtua Health.

  • Pay Growth & Progression Recent union agreements create a clearer upward path in wages for many nursing roles through across-the-board increases, market adjustments, and scheduled future raises. Published step rates and shift differentials further reinforce a structured progression for bedside staff.
  • Healthcare Strength The benefits package includes multiple medical options alongside dental and vision coverage, plus prescription support with additional navigation services. Employer-paid life/AD&D and disability coverage adds meaningful protection beyond core health plans.
  • Retirement Support Retirement offerings include a 401(k) match plus an additional automatic employer contribution once eligibility is met, creating value beyond a match-only design. Access to additional retirement vehicles and tax-advantaged accounts further broadens financial benefits.

Virtua Health Insights

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The Company
HQ: Marlton, New Jersey
8,513 Employees
Year Founded: 1999

What We Do

Virtua is South Jersey’s largest health system, committed to the mission of helping people be well, get well, and stay well and averaging more than one million patient encounters each year. Virtua’s 14,000-plus employees provide comprehensive care at five hospitals and nearly 300 other locations, in addition to bringing health services directly into communities through home health, rehabilitation, mobile screenings, and its paramedic program. Virtua has more than 2,850 affiliated doctors and other clinicians, and its specialties include cardiology, orthopedics, advanced surgery, and maternity. Virtua is affiliated with Penn Medicine for cancer and neuroscience, and the Children's Hospital of Philadelphia for pediatrics. As a not-for-profit, Virtua is committed to the well-being of the community and provides innovative outreach programs that address social challenges affecting health, from addiction and other behavioral issues to lack of nutritious food and stable housing. A Magnet-recognized health system ranked by U.S. News and World Report, Virtua has received many awards for quality, safety, and its outstanding work environment. For more information, visit virtua.org. To help Virtua make a difference, visit foundation.virtua.org. Connect with Virtua on Facebook, Twitter, and Instagram at @VirtuaHealth.

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