Office and Operations Manager – Mexico

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote
Senior level
Software
The Role
The Office and Operations Manager at Murex will oversee daily office operations, vendor management, compliance, HR administration, and employee support, ensuring efficient workplace management.
Summary Generated by Built In

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. 

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

About the Role

Murex is seeking a highly organized and hands-on Office and Operations Manager to lead the day-to-day running of our Mexico office. This role is primarily focused on office operations, administrative coordination, vendor management, workplace logistics, local compliance support, and operational execution, ensuring the office runs efficiently, professionally, and in line with business needs.

This is a trusted operational role requiring strong attention to detail, sound judgment, and the ability to work independently while partnering closely with leadership, Finance, HR, and regional teams. HR administration is part of the role, but as a supporting responsibility alongside the broader office and operations mandate.

Key Responsibilities

Office Operations & Workplace Management

  • Lead the day-to-day office operations of the Mexico office, ensuring the workplace is organized, functional, and aligned with company standards.

  • Oversee office access, visitor coordination, workspace readiness, health and safety follow-up, and general workplace logistics.

  • Manage office supplies, pantry, equipment, inventory, and service needs to maintain a productive and welcoming environment.

  • Act as the main point of contact for building management, workspace providers, telecommunications, cleaning, maintenance, furniture, and other office vendors.

  • Coordinate office set-up, repairs, service requests, and operational improvements to support business continuity and employee experience.

Operations, Vendors & Compliance

  • Manage relationships with external vendors and service providers, including contract coordination, service quality follow-up, issue resolution, and renewals.

  • Coordinate office-related expenses, invoices, and billing processes in partnership with the Finance team, ensuring timely validation and payment follow-through.

  • Support local compliance requirements and government-facing administrative processes, maintaining accurate documentation and readiness for audits or reviews.

  • Help ensure operational processes are documented, organized, and consistently executed across office administration activities.

  • Track key operational deadlines and maintain reliable records for vendors, facilities, employee administration, and compliance needs.

HR Administration & Employee Support

  • Serve as a local point of contact for employees on administrative and HR-related matters, including leave, benefits questions, employment documentation, and policies.

  • Support onboarding and offboarding coordination, including documentation, employee files, first-day logistics, system updates, and coordination with relevant internal and external partners.

  • Coordinate employee data changes such as promotions, transfers, compensation updates, and terminations across HR and payroll processes.

  • Support attendance, vacation, and employee administration reporting to ensure accuracy and timely follow-up.

  • Partner with HR to improve administrative processes and maintain a smooth employee experience in the office.

Payroll, Benefits & Administrative Coordination

  • Coordinate monthly payroll inputs and validation with external providers and internal stakeholders, ensuring deadlines and documentation requirements are met.

  • Administer employee benefits processes and act as a local coordination point for benefit vendors and employee queries.

  • Maintain organized documentation and filing systems for office, operational, payroll, vendor, and employee records.

  • Ensure administrative processes are handled accurately, confidentially, and in accordance with internal controls.

Events & Employee Experience

  • Lead the planning and execution of office events and employee activities, including budgeting, vendor coordination, and logistics.

  • Coordinate communications related to events (invitations, reminders, follow‑ups).

  • Partner with regional and global teams on initiatives related to employee experience.

Collaboration & Continuous Improvement

  • Work closely with local leadership and regional teams across Office Management, HR, Finance, and other functions to ensure operational alignment.

  • Identify opportunities to improve processes, strengthen controls, and enhance office efficiency.

  • Support cross-functional projects and operational initiatives as assigned.

Qualifications & Experience

  • Bachelor’s degree in Business Administration, Operations, Human Resources, or a related field.

  • 5+ years of experience in office operations, workplace management, administration, or a similar operational role.

  • Strong experience managing office operations, vendors, facilities coordination, and administrative processes.

  • Familiarity with Mexico labor regulations and local administrative processes, including exposure to payroll, benefits, and compliance requirements.

  • Strong organizational skills with excellent attention to detail, follow-through, and problem-solving ability.

  • Ability to handle confidential information with discretion and professionalism.

  • Strong communication skills and comfort working with both local and international stakeholders.

  • Ability to manage multiple priorities in a fast-paced environment with a high level of ownership.

Why Join Murex

  • Join a global company with a growing presence in Mexico and a strong operational footprint.

  • Play a high-impact, visible role in shaping the day-to-day experience and effectiveness of the office.

  • Work across operations, office management, Finance, HR, and external partners.

  • Take ownership of essential processes and contribute to building a structured, efficient, and well-run workplace.

Skills Required

  • Bachelor's degree in Business Administration, Operations, Human Resources, or a related field
  • 5+ years of experience in office operations, workplace management, administration, or a similar operational role
  • Strong experience managing office operations, vendors, and administrative processes
  • Familiarity with Mexico labor regulations and local administrative processes
  • Strong organizational skills with excellent attention to detail
  • Ability to handle confidential information with discretion
  • Strong communication skills
  • Ability to manage multiple priorities in a fast-paced environment
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The Company
HQ: New York, NY
2,780 Employees
Year Founded: 1986

What We Do

We are the long-term technology partner for the capital markets, working with financial institutions in over 60 countries to adapt and evolve their IT systems. In a changing financial world, our technology is designed to help our 57,000 daily users respond to the challenges they face today and build foundations for the future. MX.3 is our award-winning open platform that sits at the heart of our clients’ IT infrastructure. This agile foundation brings together a specialized set of business process to deliver regulatory and business ready solutions, across asset classes, business functions and sectors. The modular platform means clients can consolidate and grow their IT infrastructure step-by-step, at a lower cost and delivering immediate, tangible business value. • Consolidate inefficient legacy systems • Manage cost pressures and reduce TCO • Improve regulatory time-to-market and efficiency For over 30 years Murex has invested in developing the leading technology solution for capital markets participants, from banks and brokers to energy and commodities firms. Today we have over 2,500 employees in 19 countries who are committed to helping our customers, from disruptive market entrants to some of the most established global players, navigate the changing financial landscape. As the capital markets continue to evolve, we will keep investing to make sure that our clients, our company and our people can do the same. As you plot your course, we’ll be with you every step of the way.

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