The Role
Manage daily front-office operations for the Home Office including reception, mail and shipments, office supplies and maintenance, meeting room coordination, event and onboarding support, employee engagement, and company collateral inventory to ensure smooth administrative workflows across multiple departments.
Summary Generated by Built In
About American Veterinary Group
At American Veterinary Group (AVG), everything we do starts with our people and our values. We exist to support veterinary teams so they can focus on what matters most: delivering exceptional care to pets and the people who love them.
We partner closely with our hospitals, listening first and leading with trust. Our approach is rooted in nurturing relationships, acting with unwavering integrity, communicating transparently, pursuing growth, and embracing constant innovation. These values guide how we support our teams across operations, medical leadership, recruiting, training, marketing, finance, and HR, while preserving medical autonomy and the unique culture of each hospital.
Our hospitals are supported by a dedicated community of veterinarians, technicians, and support professionals who collaborate, learn from one another, and show up for their teams every day. As we continue to grow, our commitment remains the same: to build an environment where people feel supported, heard, and empowered to grow in their careers.
If you are looking for a place where values drive decisions and people come first, there is a seat at the table for you at AVG.
About the Position:
The position of Office Administrator is responsible for overseeing the day-to-day administrative operations of our Home Office, ensuring smooth functionality by managing tasks like, office supplies, facility maintenance, scheduling, correspondence, requiring strong organizational skills and attention to detail to maintain efficient workflow and support company operations. This role will report to the Director of Organizational Planning but will work closely with team members in the Finance, Marketing, Operations, Recruiting, and Training departments to ensure all administrative tasks are being completed in a timely manner. The ideal candidate is well organized, has good time management, takes initiative, and works well with others.
The position of Office Administrator is responsible for overseeing the day-to-day administrative operations of our Home Office, ensuring smooth functionality by managing tasks like, office supplies, facility maintenance, scheduling, correspondence, requiring strong organizational skills and attention to detail to maintain efficient workflow and support company operations. This role will report to the Director of Organizational Planning but will work closely with team members in the Finance, Marketing, Operations, Recruiting, and Training departments to ensure all administrative tasks are being completed in a timely manner. The ideal candidate is well organized, has good time management, takes initiative, and works well with others.
Key Responsibilities
- Greet visitors and manage reception area
- Manage overall appearance and cleanliness of office
- Coordinate all incoming and outgoing mail and shipments
- Maintain office supplies and snacks
- Manage company collateral inventory, shipments, and storage
- Coordinate meeting room calendar and setup
- Order all meals for meetings
- Assist with planning company events
- Oversee office maintenance and repairs
- Coordinate employee engagement events
- Assist with new hire onboarding tasks
Skills, Knowledge and Expertise
- Strong organizational skills: Ability to prioritize tasks, manage multiple projects, and maintain efficient workflow
- Excellent communication skills: Effective verbal and written communication to interact with staff, clients, and vendors
- Attention to detail: Ability to identify and correct errors in administrative tasks
- Technical proficiency: Familiarity with office software like Microsoft Office Suite and relevant administrative systems
- Problem-solving skills: Ability to identify and resolve administrative issues promptly in a fast-paced work environment
Benefits
- Opportunity for career advancement as AVG continues to grow and expand clinic locations throughout the country
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Paid Parental Leave + Paid Maternity Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
About
Relationships are at the heart of everything we do. At AVG, this phrase is our North Star for empowering our 200+ hospitals across America, including General Practices and the first-of-its-kind industry disruptor, UrgentVet. Our relationship-based approach guides our victories, sweetens our celebrations, fuels our Core Values, and shapes our interactions with intention and compassion.We believe this sets us apart from everyone across virtually every industry — not our fast growth and countless wins, but our culture and the values that inspire it. Here, our people don’t just work; they thrive, grow, and lead with a passion that's anything but ordinary. And they aren’t just our colleagues; they are our mentors, cheerleaders, and friends. The best part? There’s room for you at AVG, too.
Skills Required
- Strong organizational skills: ability to prioritize tasks and manage multiple projects
- Excellent verbal and written communication skills
- Attention to detail and ability to identify and correct errors
- Technical proficiency with Microsoft Office Suite and administrative systems
- Problem-solving skills to resolve administrative issues promptly
- Good time management skills
- Takes initiative and works well with others
Am I A Good Fit?
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The Company
What We Do
American Veterinary Group provides a viable exit strategy by helping veterinarians realize their goal of selling their animal hospitals. Our goal is to be a flexible partner for veterinary business owners at all stages, from younger veterinarians wanting to invest in a practice, to more experienced veterinarians preparing for retirement. Also, unlike other operators, we believe that there are opportunities in partnering with hospitals of varying sizes and models and we’re confident that our team can help bring your practice to the next level. With our continually expanding family of hospitals, we’re always seeking like-minded individuals to join our team as Lead Veterinarians, Practice Managers, Associate Veterinarians, Technicians, Receptionists, and Kennel Team. If you would like additional information about partnering with the American Veterinary Group team, seeking a career in our hospitals, or simply learning more about us and the process of valuing your practice, there are several ways to contact us. (877) 292-0524 [email protected]
