Position Summary: The Office Administrator will perform administrative tasks and services to support effective and efficient operations within the facility.
Essential Job Functions and Duties:
- Answer incoming calls and direct inquiries to the appropriate team members in a timely and professional manner
- Maintain and update the Enterprise tracking spreadsheet, including coordinating vehicle pickups and deliveries with Enterprise and other vendors
- Serve as a safeguard for inventory management, including performing cycle counts and ensuring Ranger/Adrian carts are properly stocked and free of unnecessary items
- Assist with vendor warranty claims, including resolving issues related to missing or damaged products
- Support Accounts Payable by receiving purchase orders and verifying that delivered quantities match corresponding purchase orders
- Assist in communication and coordination with multiple Enterprise representatives
- Accurately record vehicle VINs and track all vehicle movements and status updates
- Respond to Accounts Payable inquiries regarding invoices and confirm when bills are ready to be received
- Ordering parts listed on the shared spreadsheet from sales
- Managing Road Redi appointments and process
- Order and ship State Farm Warranty claims
- Complete other duties as assigned
Position Qualifications and Experience:
- Proven office administrative or assistant experience
- Excellent time management skills, ability to multitask, and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in MS Office
- General Accounting Skills
- Knowledge of Business Central helpful but not required
- Strong Customer Service skills
- Strong work ethics and team-oriented attitude
Physical Demands/Work Environment:
- Must be able to complete physical activities (walking, standing, talking, kneeling, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed
- Frequently lifting and/or carrying of objects weighing over 10lbs and occasionally up to 50lbs
- Frequently exposed to moving mechanical parts
- Participate in required company safety programs, training programs and PPE guidelines
Skills Required
- Proven office administrative or assistant experience
- Proficiency in MS Office (Excel, Word, Outlook)
- General accounting skills and support for Accounts Payable
- Excellent written and verbal communication skills
- Excellent time management, ability to multitask and prioritize
- Attention to detail and problem-solving skills
- Strong organizational and planning skills
- Strong customer service skills and team-oriented attitude
- Ability to perform physical activities and frequently lift/carry objects up to 50 lbs
- Participate in company safety programs, training, and follow PPE guidelines
- Knowledge of Business Central
What We Do
MobilityWorks is a leading retail sales and service provider of wheelchair accessible vans, cars, and SUV’s. Through our national network of over 90 locations, we have the largest inventory of vehicles, along with other products that improve mobility. Through our personalized approach, we work with each customer so that they receive the best solution for their needs. We believe every person deserves to be connected to who and what matters most in their lives. Led by Bill Koeblitz, the MobilityWorks team has revolutionized the wheelchair van industry by establishing well-managed locations that feature trained mobility consultants, quality service staff and a wide selection of accessible vehicles to choose from. The vision for MobilityWorks is continued growth and expansion of our customer reach throughout the country. MobilityWorks is also a leader in the sales of commercial wheelchair vans to Healthcare, Senior Living, Non-Emergency Transport, and other markets. Our manufacturing division (Driverge) has facilities in Ohio and Kansas which are Lean Certified and build vans of unparalleled safety and quality. Driverge works closely with OEM partners Ford, Ram/Chrysler, Mercedes and Toyota to build on more vehicle platforms and offer more upfit choices than any other manufacturer.
