DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.
DLR Group's Cleveland office has an opening for an Office Administrator.
Position Summary
At DLR Group, we are an innovative integrated design firm backed by 1,800+ design professionals around the globe who are passionate about design and elevating the human experience. If you are a customer-focused, collaborative team player with stellar communication skills, this is the position for you.
As an Office Administrator/Front Desk Receptionist, you are our director of first impressions and the main contact for our visitors and vendors. You are responsible for providing a welcoming environment to all visitors, vendors, clients, and consultants. Additionally, you will assist with meeting coordination and presentation setup/breakdown; perform miscellaneous administrative tasks; maintain overall office organization; assist with employee onboarding; and contribute to project-based support as time permits.
We are an employee-owned firm where everyone is empowered to use their design voice; this inspires our culture and fuels the passion for the work we do around the world. We have a rich culture waiting for you in our Austin studio. Bring your passion and come join us!
What you will do:
- Greet all visitors, vendors, and employees as the face of the office
- Answer incoming general office calls
- Coordinate conference rooms, events, meetings, and culture events
- Manage inventory of office and kitchenette supplies
- Assist with travel reservations, manage office calendars, and distribute mail
- Manage coordination with vendors
- Distribute relevant information to staff regarding local activities and events
- Coordinate overall office organization and cleanliness
- Assist with onboarding new employees
- Coordinate regular office maintenance and building services
Required Qualifications:
- 3 or more years of experience in relevant client-facing customer service role (i.e. administrative assistant or receptionist)
- Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Knowledge and use of Adobe Acrobat and/or Bluebeam
- Knowledge of general business procedures and use of office equipment
- Excellent communication skills, both verbal and written
- Proactive, independent thinker with ability to prioritize work
- High attention to detail and high organizational skills
Preferred Qualifications:
- Experience in architecture, engineering, or construction (AEC) industry
Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested hourly rate for this position is:
DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.
We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.
Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.
DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.
We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.
Skills Required
- 3 or more years of experience in relevant client-facing customer service role
- Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Knowledge and use of Adobe Acrobat and/or Bluebeam
- Knowledge of general business procedures and use of office equipment
- Excellent communication skills, both verbal and written
- Proactive, independent thinker with ability to prioritize work
- High attention to detail and high organizational skills
What We Do
DLR Group is a global, employee-owned, integrated design firm delivering architecture, engineering, interiors, planning, and building optimization services.
