Office Manager/Administrator

Posted 24 Days Ago
Be an Early Applicant
Dayton, OH, USA
In-Office
Entry level
Professional Services • Real Estate • Consulting
The Role
The Office Manager/Administrator will oversee customer communications, schedule appointments, coordinate job scheduling, manage inventory, and assist with invoicing and social media management, focusing on excellent customer service.
Summary Generated by Built In

TruBlue of SouthDayton is a Home Ally Service company committed to delivering high-quality handyman services through bonded and insured technicians, providing our customers with peace of mind. Our mission is to help homeowners maintain the safety, functionality, and value of their homes through reliable repairs, home assessments, and ongoing maintenance. We proudly serve busy adults and seniors, helping them protect and preserve their home investment.

Position Overview: Office Manager / Administrator

We are seeking an experienced Office Manager/Administrator to support our growing team and help drive the company’s continued success.

Key Responsibilities
  • Manage customer communications via phone, text, and email
  • Schedule appointments for estimators with prospective clients
  • Coordinate job scheduling based on team availability
  • Maintain inventory of marketing materials and company literature
  • Serve as a communication liaison between clients, staff, and management
  • Track employee hours by project
  • Monitor and record job-related purchases
  • Assist with invoicing upon project completion
  • Support estimators with sourcing materials and pricing
  • Help manage social media accounts and communicate with prospective customers
Our Core Values
  • Family: We foster a supportive environment where everyone feels valued and included
  • Integrity: We treat others with respect and believe every voice matters
  • Trust: We build credibility through consistency, reliability, and follow-through
  • Quality: We take pride in our work and strive to deliver an exceptional customer experience
What We’re Looking For
  • Strong computer proficiency, including Microsoft Excel, Word, and CRM systems
  • Knowledge of social media platforms such as Facebook and Nextdoor
  • Strong work ethic with attention to detail and pride in your work
  • Commitment to excellent customer service and respectful communication
  • Ability to interact effectively with clients from diverse backgrounds and age groups
  • Comfortable working with a diverse team
  • Skilled in organizing and scheduling a growing workforce efficiently
  • Able to adapt to unexpected changes, such as cancellations or schedule adjustments
  • Basic understanding of business operations, including efficiency and profitability
Requirements
  • Valid driver’s license and reliable transportation
  • Primarily remote role with occasional in-person responsibilities
  • Must be legally authorized to work in the United States
  • Fluent in English
Apply Today

We are actively interviewing for this position. If you have the skills and experience we’re looking for, we encourage you to apply—our hiring manager will be in touch.

Skills Required

  • Strong computer proficiency, including Microsoft Excel and Word
  • Knowledge of CRM systems
  • Valid driver's license and reliable transportation
  • Fluent in English
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The Company
76 Employees
Year Founded: 2011

What We Do

TruBlue Home Service Ally provides handyman, home maintenance, and senior modification services to help busy adults and seniors live worry-free lives by maintaining their homes inside and out.

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