Office Administrator

The Company 

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world and many large country governments. We’ve blocked more than 200 million malicious sites and perform takedowns for around one-third of the world’s phishing sites.  

Our purpose, passion, and expertise are focused on just one thing: protecting the world from cybercrime.   

 Our passion doesn’t stop at what we do—it shapes how we work, too. We’re proud of our talented team and the value each person brings. That’s why we’ve created a workplace where people feel supported and inspired, from great benefits and wellness programs to fun social events. 

The Role  

You’ll be focused on ensuring the smooth operation of our Lehi, Utah office, providing administrative support to enhance efficiency and the employee experience.  You’ll work closely with the leaders and employees in the office, and collaborate with various departments to support day-to-day activities. 

This is what you’ll be doing, day to day:  

• Order office food and supplies, and equipment, to ensure a well-maintained and functioning workplace. 
• Handle incoming and outgoing communications, including email, mail and phone calls, and direct them appropriately. 
• Front desk support to greet visitors and handle inbound requests. 
• Assist with recruiting and onboarding new employees, including preparing workstations and coordinating interviews and onboarding activities. 
• Assisting with sourcing and distributing employee swag, in collaboration with the Global People Team 
• Coordinate schedules, meetings, and travel arrangements for leaders in the office. 
• Maintain accurate records and assist with basic financial and HR administrative tasks. 
• Support event planning for regional events and team activities. 
• Coordinate with external vendors on office needs. 

What you’ll need to be successful:  

• Prior experience in office administration or a similar role. 
• Strong organizational and multitasking skills with attention to detail. 
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel). 
• Excellent communication and interpersonal skills for interacting with staff and external contacts. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Must be a U.S. citizen or legal resident and located in or willing to relocate to Lehi, Utah. 

Bonus points if you have:  

• Experience with HR or finance systems and concepts. 

The reward package: 

• Hybrid working arrangement (although please note that attendance in the office is required at least three days per week, Monday through Thursday preferred) 
• Competitive base salary, reviewed annually  
• 401(k) Safe Harbor Plan, with employer-matched contributions up to 4% (Generous private health cover, including multiple plan options across health, dental, optical, plus life insurance 
• 33 days holiday per annum (incl. public holidays), rising to 37 days with length of service, plus separate paid time off for sickness, compassionate leave, etc. 
• Separate paid Sick Leave and Compassionate Leave 
• Employee Referral Bonus Scheme 
• Learning and development support, such as open access to Udemy and Coursera courses, and two paid personal development per year 
• Two days paid Volunteering Leave per year 
• Inclusive culture and environment, where you’ll feel genuinely valued and respected. 

Diversity, Equity and Inclusion  

This is very important to us and through our Ally Network we actively seek to support under-represented groups. We aim to maintain a positive working environment that is free from bias, harassment or discrimination, and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, social class, veteran status, or any other specific characteristics.  

We’re happy to make any reasonable adjustments to our hiring process to ensure that all candidates can participate equally, fully and comfortably.