WE ARE PROBLEM SOLVERS
Carly Rian Group exists to bring out the best in those around us, to be a catalyst for success for our employees, clients and community. We passionately commit to those who are relentless in their pursuit to be great. We remove barriers and optimize capabilities to make an impact. Our equity lies in our ability to be trusted; we believe creating high-value partnerships is equally as important as delivering defendable results. Bold problem solvers, we are the consulting firm our clients trust with any cost, quality or time challenge they face, and an employer who sets its team on a relentless path of professional and personal achievement.
ROLE OBJECTIVE
The objective of the Office Administrator role is to support CRG’s vision and strategy through administrative support to the Managing Partners and Leadership Team. Given the changing needs of the business, this position and related job duties may evolve over time.
RESPONSIBILITIES
The Office Administrator is responsible for but not limited to the following key areas:
Office Administration:
- Oversee office functions, including procuring supplies, inventory management facilities and visitor management
- Support team events and firm activities (socials, meetings, research, vendor contracting)
- Support the tracking and management of expenses, vacation, recruitment and facilities
- Assist with firm communications by preparing and distributing materials
- Support team meetings: including scheduling, drafting agendas, preparing and disseminating materials, creating presentations, drafting minutes, and tracking follow-up actions where required
- Organize meeting logistics such as venue selection, catering, and technical setup
Engagement Administration Support:
- Support the completion of safety/security clearance procedures as required by the - client (check engagement win notification from client and/or with Sales Team) and update Security Clearance Repository if needed
- Support invoicing processes when required
Recruitment Support:
- Support the coordination of interviews and assist with in-office arrangements for case presentations, including scheduling and venue preparation
- Support the recruitment process utilizing ATS platform to track candidates, manage pipelines, and maintain accurate records
- Support recruitment events, including planning, logistics coordination, and representing the firm to attract top talent
- Support onboarding and off boarding processes
Sales and Business Development Support:
- Provide support in the sales process and strategy by scheduling and booking client meetings as required
- Prepare, print, and send proposal materials to clients, ensuring accuracy and timeliness
- Coordinate post-proposal debrief meetings to gather feedback and drive continuous improvement
- Assist with research and preparation for client engagements, including gathering relevant data and materials as required
Office Management:
- Receive calls, take messages and route correspondence
- Manage office and kitchen supplies and ensure the upkeep of the office.
- Greet all visitors and assist them as needed
- Manage and organize logistics for internal and external functions such as client meetings, staff meetings, conferences, trainings, receptions, etc.
IT Support
- Provide assistance with IT functions, including inventory management, ticket tracking, and escalation of technical issues
REQUIREMENTS
- Minimum 3-5 years of experience in an administrative role
- Superior communication skills
- Excellent attention to detail
- Proficient in Word, Excel, PowerPoint, with an aptitude to learn standard firm software and other relevant applications and technical/office equipment at an intermediate level
- Ability to multitask and meet deadlines in a fast-paced environment
- Experience working with multiple managers and collaborating across different teams
- Demonstrates sound judgment regarding confidential and sensitive matters
MORE ABOUT OUR FIRM & WHO WE ARE LOOKING FOR
Our culture is relentless.
We have cultivated a remarkable corporate culture, rooted deeply in our values and vision: a collaborative environment that accelerates growth through coaching and peer-to-peer mentorship. An environment that celebrates success: every ounce of effort put in is acknowledged and rewarded. We are dedicated to positive, sustainable change for our team, clients and our community. CRG employees have a unique combination of expertise, experience and emotional intelligence. Each member of our team comes to the table with exceptional experiences, skills, respect for others and a passion to excel in everything they do.
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What We Do
Carly Rian Group is a Toronto-based management consulting firm that specializes in solving business problems in operations strategy, performance management and process improvement. We believe working with clients is a privilege and that our equity lies in our ability to be trusted. We promise an unmatched combination of customer experience and defendable, data-driven results. Authentic relationships are the foundation of our firm. In fact, CRG was named after the partners’ firstborn children: Adam Godfrey’s daughter is Carly and Rajeev Roy’s son is Rian (pronounced Ree-un). Our team is relentless, truly passionate about what we do and offer. Our clients miss us when we’re gone, but know they can rely on CRG to help solve their next challenge.
