POSITION OVERVIEW: Creatively and efficiently manage office procedures, light inventory/warehouse and provide excellent customer service for internal and external customers.
GENERAL ACCOUNTABILITIES:
- Maintain and protect assigned Company assets.
- Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.
- Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
- Accurate and timely documentation including, but not limited to, timecards
- Available to work outside of, or in addition to normal businesses hours.
- Work proactively and in a positive manner with co-workers.
- Communicate effectively and timely to resolve Company, Client, or Colleague inquiries and/or requests.
SPECIFIC ACCOUNTABILITIES: Include, but not limited to:
- General administrative support of the office as needed, including office supplies, petty cash management, filing and data entry
- Facility upkeep and maintenance as needed
- Review project folders and provide sales admin support as needed including, but not limited to, change orders (adds/changes), invoicing support, bid support and deliver/ship.
- Accurate documentation and data storage of all aspects of the project, including but not limited to POs, change orders and Notice of Completions (NOC)
- Reconcile jobs and process returns prior to close out.
- Create new Sales Orders for Direct Ship customers
- Light warehouse and inventory, including: o Shipping & Receiving functions
- Scanning packing lists to Supply Chain Services daily
- Staging & tracking of installation and service materials
- Tracking and maintenance of inventory materials including quarterly inventory counts
- Handle travel arrangements for overnight work as needed
- Coordinate company apparel orders and safety equipment as needed
- Maintaining conference rooms, training room, kitchen and break areas, as well as collaborative or other meeting areas.
REQUIRED QUALIFICATIONS:
- High School diploma or equivalent
- Proficiency with Microsoft Office, including Excel, Word and Outlook, and computerized business systems as demonstrated by a minimum of 2 years of experience
- 1 year of experience with general administrative duties in an office environment
- 1 year of customer service experience
- Valid Driver’s license with acceptable driving record
PROFESSIONAL COMPETENCIES:
- Self-starter with excellent interpersonal skills including customer service skills
- Strong organizational skills
- Ability to multi-task while working under deadlines and time constraints
- Excellent keyboarding skills.
- Ability to solve practical problems and carry out responsibilities under minimal supervision.
- Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
- Ability to write effective business correspondence and present information in one-on-one and small group situations.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to function as an effective team member.
- Ability to adapt as the external environment and organization evolves.
- High degree of discretion and confidentiality
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to effectively communicate, (ie see, hear, speak and write clearly in English) in order to communicate with colleagues and/or customers
- Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
- Must be able to move around the warehouse to complete various activities that may require ascending or descending ladders, reaching, lifting, carrying objects of up to 30 lbs
WORKING CONDITIONS:
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.
Salary Range: $18ph - $21ph DOE
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What We Do
With decades of experience and offices coast to coast, Paladin Technologies has emerged as the premier complex systems integrator in North America. Paladin Technologies’ teams can design and deploy sophisticated integrated systems technology and infrastructure for you on a national scale, while providing local support.