Office Administrator

Posted 28 Days Ago
Be an Early Applicant
Anchorage, AK, USA
In-Office
Entry level
Gaming
The Role
Provides front-office and sales administration support, including answering phones, taking customer orders, responding to customers, forwarding invoices, preparing promotional and online materials, assisting with bookkeeping and sales reports, and coordinating with sales, management, and warehouse teams.
Summary Generated by Built In

Description

Join the Fun at The Whaler Casino Supply!  

The Whaler Casino Supply is a well-established distributor of charitable gaming supplies located in Anchorage, Alaska. We are seeking an energetic, positive personality to join our team. Our company provides a comfortable and relaxed work environment, generous Medical Benefits, and 401K. Our team is experienced, personable, and extremely efficient. This position offers an opportunity to grow within the company. 

If you're looking for a career that’s exciting, meaningful, and full of opportunity—Whaler is the place to be.

Position Summary:

We are seeking an energetic, positive personality to join our team as an Assistant Sales and Administration Associate. This person will assist in all functions of sales and the front office. Responsibilities include, but are not limited to, tasks such as answering phones, taking customer orders, preparing promotional materials for distribution, basic bookkeeping, as well as interacting with management, sales team members and warehouse personnel. This is a full-time day shift position open immediately. Our company provides a comfortable and relaxed work environment, generous Medical Benefits, and 401K. Our team is experienced, personable, and extremely efficient. This position offers an opportunity to grow within the company. Strong computer, people, and phone skills are required.

Requirements

Responsibilities:

• Providing friendly, accurate, timely responses to customers.

• Answering phones.

• Taking customer orders

• Review and forward invoices with proof of deliveries to customers.

• Work with sales personnel to achieve required sales team goals.

• Work with in-house bookkeeper on various accounting tasks

• Prepare promotional materials, website and online products.

• Maintain professional demeanor while expediting all functions of workflow.

• Assist with completing any required sales reports. 

• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.

• Other duties as assigned.

Physical Requirements: This is a typical office type environment, working at desk, working on computers, etc. Some minor lifting may be required.

Requirements:

• Reliable transportation.

• Ability to perform and prioritize multiple tasks.

• Effective written and oral communication skills; demonstrated excellent organizational skills.

• Type 40+ wpm and basic computer knowledge of Microsoft Office products: Word, Excel, Outlook.

• Ability to respond appropriately to constant changes in priorities and services as dictated by management.

Additional Beneficial Knowledge/Skills:

• Working knowledge of sales/distribution/warehouse flow is a plus.

• Experience using word-press, woo commerce, online marketing a plus, but not required.

Benefits:

• Vacation, sick and holiday pay accrual 

• Health insurance 

• Flexible working environment.

Diversity and Inclusion Statement at Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. 

Equal Opportunity Statement Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability—except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. 

Americans with Disabilities Act (ADA) Statement Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [email protected] 

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.  

Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired. 

#INDS&S 

Skills Required

  • Reliable transportation
  • Ability to prioritize and perform multiple tasks
  • Effective written and oral communication skills
  • Excellent organizational skills
  • Typing speed of 40 or more words per minute
  • Basic knowledge of Microsoft Office, including Word, Excel, and Outlook
  • Ability to adapt to changing priorities and services
  • Working knowledge of sales, distribution, or warehouse flow
  • Experience with WordPress, WooCommerce, or online marketing

Arrow International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow International and has not been reviewed or approved by Arrow International.

  • Strong & Reliable Incentives — Profit sharing is described as an annual program going back decades, with additional incentives like referral, attendance, and performance bonuses. Commission-driven field roles are also cited as offering stronger earnings potential than many operational positions.
  • Retirement Support — A 401(k) plan with a company match of 50% of the first 6% contributed (up to a 3% match) is highlighted among core offerings. This structured match, alongside profit sharing in some cases, strengthens long-term financial benefits.
  • Leave & Time Off Breadth — Paid time off and holidays are included, plus a distinctive paid shutdown or bonus holiday week around the Fourth of July. These time-off features add a predictable mid-year break that complements regular PTO and holidays.

Arrow International Insights

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The Company
HQ: Cleveland, OH
253 Employees
Year Founded: 1967

What We Do

Founded in 1967, Arrow is the world’s largest manufacturer and distributor of charitable gaming products, including pull tabs, electronic pull tabs, bingo products and electronic bingo devices for charitable gaming. Headquartered in Cleveland, Ohio, Arrow has approximately 1,200 employees across four manufacturing facilities and a network of 60+ distribution facilities. Arrow International rewards bright, original thinking, hardworking team players through career advancement, witnessed by our impressively long-tenured team. Many of our team members have over 20 years of service with Arrow! We are proud to share our success and have one of the highest rated profit-sharing programs in the country. Arrow has made a significant contribution to our profit sharing plan every year since the program began in 1978. We constantly reinvest in our business through acquisitions, facility expansion, state of the art technology, new product development and, most importantly – our best-in-class team! For more information, please visit www.arrowinternational.com

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