The Role
Manages office administration for a radiopharmacy, including order processing, pro forma invoicing, quotes, product dispatch, delivery coordination, customer queries, stock monitoring, and inter-branch transfers. The role captures and processes radiopharmaceutical orders, coordinates logistics with drivers and pharmacies, manages inventory levels, and performs general administrative duties while supporting national operations.
Summary Generated by Built In
Areas of Responsibility
- The position is responsible for the general office administration function of the Radiopharmacy in Midrand and also nationally, including but not limited to the correct and timeous pro-forma invoicing, logistics and dispatch of Radiopharmacy and Nuclear related products.
- Order processing and invoicing
- Capturing and invoicing of Cape Town orders.
- Capturing and processing FDG’s.
- Monitoring ADSL ordering.
- Invoicing of additional LTE invoices to practices.
- Ensuring that customer orders are available on time taking into consideration the preparation time, calibration time and delivery time.
Generating of quotes
- Creating quotes for Pharmacy, Nuclear and radiotherapy.
- Create and process pro forma.
Customer Queries
- Resolve customer queries.
- Co-ordinate deliveries with drivers.
- Lease with clients on any production failures
- Assist with pharmacy stock
- Manage inter branch transfers
- Manage SCT transfers between lab and pharmacies
- Monitor min/max levels of stock
Administration
General ad hoc administration tasks as and when required by the position and other departments
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Requirements
Qualifications
- A Grade 12 certificate is a minimum requirement.
- Advanced relevant post-graduate studies or qualifications in a Radio-Pharmaceuticals field will be an advantage.
Experience required
- Minimum of 2 years experience working in a Medical Manufacturing environment/Laboratory or relevant industry;
- Computer literacy in Microsoft Office (Excel, Word, PowerPoint) is required.
- Good verbal communication skills required for interaction with colleagues as well as customers;
- Good written communication skills in order to prepare Emails, Reports and procedures.
- Good conflict handling ability
Capabilities
Well-presented and well-spoken with excellent communication skills.
Analytical abilities to analyse situations and arrive at the best possible solution – solution orientated;
Assertiveness;
Ability to work under pressure.
Accuracty and attention to detail to ensure quality of service delivery;
Customer focused by being aware of customer needs and expectations;
A positive outlook and the ability to learn fast.
Additional Requirements
The candidate is required to reside in the Midrand or closeby area.
Reporting
This position will report to the Responsible Pharmacist and the Group Pharmacy Manager.
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Skills Required
- Grade 12 certificate
- At least 2 years of experience in a medical manufacturing environment, laboratory, or relevant industry
- Computer literacy in Microsoft Office, including Excel, Word, and PowerPoint
- Good verbal communication skills
- Good written communication skills for emails, reports, and procedures
- Good conflict-handling ability
- Residence in Midrand or nearby area
- Postgraduate studies or qualifications in radiopharmaceuticals
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The Company
What We Do
SalesWorx is an AI sales copilot that automates omnichannel prospecting, provides AI-powered lead scoring, and offers AI sales coaching to boost sales productivity and close revenue faster.
