The Role
Provides hands-on administrative and operational support for the Vietnam office, including facilities, employee onboarding, travel, events, purchasing, vendors, equipment, invoices, safety, and general workplace coordination. Maintains organized records, supports IT equipment requests, manages office supplies, and helps improve office processes and employee experience while coordinating closely with the Senior Office Administrator.
Summary Generated by Built In
Hi there, we’re Article. 👋 We’re a North American based furniture company creating remarkably better furniture experiences one sofa at a time. And as the Office Administrator, you’ll play an important role in keeping our Vietnam office organized, welcoming, and running smoothly by providing day-to-day administrative and operational support to our team.
Why We Need You:
As part of our Vietnam team, you’ll support the day-to-day operations of our office and help create an efficient, organized, and positive workplace experience for our employees and visitors.
You’ll work to support the Senior Office Administrator to support office and facilities operations, employee administration, business travel, company events, vendors, purchasing, equipment, and general administrative needs. You’ll be someone the team can rely on to stay on top of the details, coordinate multiple priorities, and make sure things get done.
This is a hands-on role where strong organization, ownership, and a customer-service mindset will make a meaningful difference in how our office operates every day.
Why Article?
What started in 2019 as a project to strengthen our relationships with our Asian vendors has grown into a permanent operation in Ho Chi Minh City. Article currently has ≈70 employees in Vietnam, across our Sourcing, Technical Product Development, Quality, HR, Logistics, PMO and Accounting functions.
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
At Article, we grow and have fun together through regular in-office training and team activities. These moments help us build connection, collaboration, and creativity across our teams all year long.
What You’ll Do:
You’ll work closely with the Senior Office Administrator to support the daily operations of our Vietnam office and ensure employees have a well-organized, safe, and welcoming workplace.
Office & Facilities Administration
- Support daily office operations, facilities, maintenance, cleaning, security, and workplace readiness.
- Manage office supplies, pantry inventory, equipment records, and general administrative needs.
- Demonstrated experience liaising with local government authorities and navigating regulatory and administrative processes, including immigration, work permits, temporary residence, and other workplace related requirements.
Employee & Workplace Support
- Support employee onboarding, offboarding, visitor arrangements, and day-to-day administrative requests.
- Assist with expatriate administration and maintain accurate, confidential records.
Travel & Events
- Coordinate business travel, accommodation, and local transportation.
- Support company meetings, team activities, and events, including venues, catering, and logistics.
Vendor & Purchasing Support
- Coordinate purchase requests, deliveries, invoices, and routine vendor follow-up.
- Maintain vendor and purchasing records and escalate issues when needed.
IT & Equipment Support
- Track office and IT equipment and support employee equipment setup, distribution, and collection.
- Coordinate routine IT requests with internal support teams or vendors.
Finance, Safety & General Administration
- Prepare invoices, expense claims, payment documentation, trackers, and routine reports.
- Support office safety, security, compliance, and administrative projects.
- Identify recurring issues and opportunities to improve office processes and employee experience.
Who You Are:
- 2–4 years of experience in office administration, facilities, or a related role.
- Diploma or equivalent qualification is nice to have.
- Good written and verbal English communication skills.
- Strong organizational and time-management skills with excellent attention to detail.
- Proactive, dependable, and able to manage multiple priorities independently.
- Strong coordination, and customer-service skills, with a proactive nature
- Proficient with Google Workspace and other common office software.
- Professional and trustworthy when handling confidential information.
- International or MNC experience is an asset.
- Able to work 5 days per week in our Thao Dien based office and support occasional off-site administrative tasks.
Perks & Benefits:
Wealth, Health & Life:
- Salary range: 18,000,000 VNĐ to 27,000,000 VNĐ Gross/Month
- 13th-month salary
- 15 days of vacation*
- 11 National Holidays
- 2 extra days (Christmas & 1 day of your choosing)
- 6 well-being (sick) days*
- Excellent extended health care benefits packages (dental, health check, mental health…)
Growth & Training:
- We believe in fostering an environment of learning and growth at Article.
- Every role has a clear growth path that you and your manager create together, so you know what development looks like for you.
- Throughout the year, we have several in-office training sessions covering a range of topics.
- You’ll also have access to many learning and development modules through our internal online learning platform.
Other:
- Employee discounts on many of our products produced in Vietnam
Company & Office Space:
- Our modern office is in Thao Dien, with first-come, first-served (limited) secure scooter parking
- State-of-the-art laptops with the tech and tools to easily collaborate
- Be a part of a multinational, collaborative office culture
About
Hi there, we’re Article. 👋 Since 2013, we’ve been redefining the furniture industry one sofa at a time. Where we’re based: HQ: Vancouver, BC Asia HQ: Ho Chi Minh City, Vietnam Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.
Skills Required
- 2-4 years of experience in office administration, facilities, or a related role
- Diploma or equivalent qualification
- Good written and verbal English communication skills
- Strong organizational and time-management skills with excellent attention to detail
- Ability to manage multiple priorities independently
- Strong coordination and customer-service skills
- Proficiency with Google Workspace and common office software
- Professionalism and trustworthiness when handling confidential information
- International or multinational company experience
- Ability to work five days per week in the Thao Dien office and support occasional off-site administrative tasks
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The Company
What We Do
Article is redefining the furniture industry one sofa at a time with its direct-to-consumer eCommerce model.
