Office Administrator / Receptionist

Posted Yesterday
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Avondale, AZ, USA
In-Office
21-24 Hourly
Entry level
Kids + Family • Professional Services • Social Impact
The Role
Serve as the clinic front desk and office administrator: open/close clinic, greet families, check clients in/out, answer phones, manage supplies/mail/faxes, support HR, facilities, QA recordkeeping, assist clinical scheduling, coordinate vendors, perform light cleaning, and complete administrative projects.
Summary Generated by Built In

Arizona Autism United (AZA United) is a leading nonprofit service organization for children and families affected by autism in and around Maricopa County. We provide a wide range of supports and therapies and are currently expanding locations and programs across the Valley. We are growing and this is an exciting time to join a Top Workplace winner, with many opportunities for future career growth!  

We are searching for an Office Administrator / Clinic Receptionist to represent our organization as the first point of contact for both clients and staff at our clinic location in Avondale. This position will coordinate and perform duties to ensure the clinic operates efficiently and smoothly including opening and/or closing the clinic (the work schedule is 9:45 a.m.- 6:15 p.m.) In addition, they will help to support the daily tasks and programs of the clinical team. 

This is a full-time position with a comprehensive benefits package. The starting pay range is $21.00 - 24.00 per hour (depending on experience and education). 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Open and/or close the clinic (depending on work schedule)
  • Greet families and visitors; check clients in and out of service appointments with clinicians; resolve challenges effectively
  • Answer all main line office calls and route callers appropriately
  • Maintain office and clinic supplies and inventory; perform light cleaning and organization daily
  • Manage the mail and faxes for the clinic
  • Assist Human Resources in greeting and assisting new staff (I.e., completing I-9 forms, notarizations, etc.)
  • In conjunction with the Facilities Department, help carry out and implement procedures for ensuring the facility meets or exceeds all location-specific requirements (i.e., fire inspections, cleaning and sanitation procedures, evacuation drills, etc.) and assist and help manage facilities related issues as they arise
  • Communicate and coordinate with outside vendors as needed
  • Perform light cleaning and organization, sanitizing the reception area
  • Maintain supplies and inventory for administrative and clinical staff
  • Aid the Quality Assurance Department in maintaining certification records in various databases
  • Support Clinical Scheduling by contacting families and staff when cancellations occur, maintaining current calendars, and other scheduling functions as needed
  • Carry out other Administrative projects as assigned

QUALIFICATIONS & REQUIREMENTS

  • HS Diploma or GED required (Proof of education is required for during onboarding)
  • Some administrative experience required
  • Experience working with confidential information
  • Good working knowledge of Microsoft Office, Word and Excel
  • Successful experience in a role that required strong organizational skills and a high attention to detail
  • Experience with or knowledge of autism spectrum disorders preferred
  • Must be able to successfully pass a fingerprint clearance check and other related hiring requirements
  • Bilingual a plus

Benefits:

Join an organization with a great culture and supportive leadership that believes in work/life balance. AZA United is an Arizona Top Workplace winner because we provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition, you will receive the following benefits: 

  • A competitive salary + Scheduled Raise Program (2x/year)
  • An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance; 
  • A 401K plan with up to 4% match after one year of service
  • Generous paid sick time and PTO, and 12 Paid Holidays
  • Paid Maternity/Paternity Leave

Autism knows no race, religion, gender, or identity.  We need and value diversity and inclusion in our workforce in order to fully support our families.  AZA United welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

To learn more about AZA United, visit our website or check out our Glassdoor page. https://azaunited.org/jobs-careers/why-work-for-aza-united

          

Skills Required

  • High school diploma or GED (proof required during onboarding)
  • Some administrative experience
  • Experience handling confidential information
  • Working knowledge of Microsoft Office, Word, and Excel
  • Strong organizational skills and high attention to detail
  • Ability to pass fingerprint clearance check and other hiring requirements
  • Experience with or knowledge of autism spectrum disorders
  • Bilingual (a plus)
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The Company
HQ: Phoenix, AZ
1,000 Employees
Year Founded: 2006

What We Do

Arizona Autism United is a leading nonprofit organization dedicated to helping as many families as possible with individualized supports, providing a variety of services and supports in homes, schools, and clinics.

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