Junior Office Administrator, Corporate Administration (Europe and Australia)

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Kraków, Małopolskie, POL
In-Office
Fintech • Payments • Financial Services
The Role

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Your responsibilities:

  • Supporting all office services across the HedgeServ regions (EU/AUS/PHP) and working as part of the Facility Team

  • Handling/processing incoming calls / post

  • Preparing orders for and managing all office deliveries

  • Raising POs, managing incoming invoices for all regions and managing vendor relations

  • Supervising on site locally any maintenance services and following up on completed work reports and co-ordinating services at other locations

  • Supporting all Sports and Social teams on booking events and activity

  • Coordinating courier services across all regions

  • Support onboarding/separation employee process and coordinating tasks with relevant internal stakeholders

  • Supporting the HedgeServ Employee Notification System and Hotel Desking processes

  • Maintaining all logs and budgets and providing reports relevant to the above tasks

  • Any tasks as directed by your Supervisor

Our requirements:

  • Business Administration / Management degree

  • First experience in administrative area (up to 1 year maximum) would be an asset

  • An enthusiastic person who is keen to learn and can cope under pressure to work in our busy office

  • Excellent oral and written communication skills

  • Advanced knowledge of English (B2+/C1)

  • Polish language proficiency at the C1 level

  • Highly organized and flexible

  • Computer literate and with good Excel knowledge

  • Full training will be provided

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

  • 🏥 LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)
  • 🛡️Life insurance and travel insurance, so you can feel safe in any situation
  • 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)
  • 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!
  • 🏠 Remote, hybrid or office-based work options
  • 🎓 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
  • 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals
  • 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you
  • 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us

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The Company
Dallas, Texas
1,471 Employees
Year Founded: 2008

What We Do

HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise. HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia. To find out more information about HedgeServ, please visit www.hedgeserv.com

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