Office Administrator Associate

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

About the role

This is a unique chance for ambitious candidates with a keen interest in advancing their careers in HR. You will be given the rare opportunity to collaborate with skilled colleagues and gain first-hand exposure to HR and Workplace Experience in a fast-growing start-up. Your contributions will directly influence the employee experience at ShopBack and serve as a solid foundation for your growth as an HR professional.

Responsibilities

• Office Administration & Facility Management:
• Responsible for day-to-day office administration and operations, such as mailing of letters, courier services, answering the phone, office security settings, documentation, filing, etc.
• Manage assigned budget for pantry and the office by ensuring efficient and cost-effective procurement of pantry and office supplies. 
• Liaise with multiple vendors (e.g. landlord, cleaning service company, air-cond company, etc) to ensure proper maintenance of the office premises, pantry, recreational facilities, meeting rooms, etc at all times.
• Organize and implement employee engagement events on a regular basis, including budget management, proposing employee engagement activities, office setup, and decoration, arranging meals, contacting and managing relevant vendors, as well as promoting the events.
• Assist in making travel arrangements.




• HR Operations
• Execute onboarding tasks and attendance management.
• Support HR policy and procedure establishment and improvement (e.g. Occupational doctor and nurse service, Massage therapist contract review, Installation of safety equipment in the workplace, Health check program maintenance, Duty roster maintenance for Interns, etc).
• Assist in insurance enrolment, updating of time management records, and responding to employee inquiries.
• Support and execute cross regional and local HR-related projects when required.
• Enrich our culture through a friendly demeanor and approachable personality.

Requirements

• Fluent in both English (written and spoken) and Mandarin
• Possess a Bachelor's degree from an accredited college or university.
• Excellent problem-solving and willing to roll up sleeves to get work done.
• Demonstrated ability to meet deadlines, handle multiple tasks, manage multiple priorities, and have excellent project management experience.
• Strong communication and negotiation skills.
• Proficiency with G-Suite, Microsoft Office, specifically Excel, Word, and PowerPoint.
• Detail-oriented, and willing to learn new tasks and subjects.
• Mature with good interpersonal and communications skills, organized and self-motivated.




• Ideal candidate:
• As we constantly evolve and strive to achieve our goals creatively, we welcome candidates with proven track records and achievements in HR, Finance, and Customer Service backgrounds who are eager to grow with a talented team.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

What's in it for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.