We are seeking a highly organized, proactive, and detail-oriented Office Administrator to support daily operations within a fast-paced environment.
The ideal candidate is professional, dependable, customer-focused, and capable of managing multiple priorities.
Key Responsibilities
- Answer phones, customers and clients professionally.
- Maintain organized digital and physical filing systems for testing records, certifications, and customer documentation.
- Maintain office supplies and general office organization.
- Assist with scheduling meetings, training sessions, inspections, and customer visits.
- Assist with onboarding paperwork and employee administrative support.
- Support general office operations and special projects as assigned.
Qualifications
- Minimum 2–4 years of administrative, office coordination, project support, or customer service experience.
- Strong organizational and multitasking skills with exceptional attention to detail.
- Ability to manage multiple deadlines and priorities in a fast-paced environment.
- Proficiency with:
- Microsoft Office (Word, Excel, Outlook)
- PDF editing software
- File management systems
- Strong verbal and written communication skills.
- Professional customer service and phone etiquette.
- Ability to maintain confidentiality and handle sensitive documentation.
Compensation & Benefits
- Competitive compensation based on experience
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Professional development opportunities
- Stable and growing company environment
- Work Environment & Expectations
- This is a fully in-person role requiring daily on-site presence.
- Regular after-hours, weekend, and holiday availability is required, especially during storm response.
- Travel may be required during major storm events or operational needs.
Skills Required
- 2-4 years of administrative, office coordination, project support, or customer service experience.
- Strong organizational and multitasking skills with exceptional attention to detail.
- Ability to manage multiple deadlines and priorities in a fast-paced environment.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Proficiency with PDF editing software.
- Proficiency with file management systems.
- Strong verbal and written communication skills.
- Professional customer service and phone etiquette.
- Ability to maintain confidentiality and handle sensitive documentation.
- Fully in-person daily on-site presence and regular after-hours, weekend, and holiday availability (especially during storm response).
- Travel availability during major storm events or operational needs.
What We Do
Cogent Analytics is a business management consulting firm committed to serving privately held businesses in the US. Founded in 2014, we've grown from a small team of six to a thriving organization of over 220 dedicated professionals serving Main Street businesses across 36 U.S. states. Our mission is to improve the lives of business owners by providing honest and effective business consulting services. We believe that small to mid-sized businesses are the backbone of our economy and the lifeblood of their communities. Our people-centric approach focuses on the individuals behind the businesses and the communities they serve. At Cogent Analytics, we're more than just a business - we're a family that acts like a business from time to time. We invest heavily in our team, fostering a culture of support, growth, and recognition. We're proud of our A+ Rating with the Better Business Bureau, client testimonials, and lifecycle relationships that are testaments to our ethical business practices. Join us as we continue to champion the cause of the entrepreneur, helping businesses overcome challenges, achieve their full potential, and contribute to the strength and vibrancy of our communities. At Cogent, your business is our business — let's build something together. Website: www.cogentanalytics.com Email: [email protected] Phone: (336) 665-8154
