At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
Job Description
The Admin support team is responsible for ensuring the smooth, day to day running of the office including reception area, meeting and greeting visitors and carrying out general administration duties. The role is located in Dublin and, working as part of the wider team, provides support to all office locations. This role supports all activity from assisting employees, visitors and vendors including but not limited to general reception duties, booking and managing meeting rooms, supervising all visitors and carrying out all office administration duties.
Key Accountabilities of the Role
Reception:
- Answering all calls to direct line and transferring to appropriate internal contact.
- Meet and greet at reception all visitors and clients to the office
- Ensure meeting rooms are prepared in advance of meetings and refreshments where required are available for meetings
- Supervise daily deliveries ensuring all receipts and dockets are retained
- Manage incoming post, couriers and distribute to appropriate teams
- Manage external post and courier services, updating daily logs
- Maintain all logs and backup supporting the office administration function.
Admin Support
- Provide support as required by the Office Administration team including monthly scanning, record keeping, raising and following up on POs – maintaining logs relating to POs, offsite storage and travel.
- Booking of travel and accommodation for employees
- Ordering and maintaining stationery and equipment supplies
Pre-requisite knowledge, skills and experience
- Relevant experience is not necessary but is an advantage
- An enthusiastic person who can cope under pressure to work in our busy office
- Excellent oral and written communication skills
- Highly organized and flexible
- Computer literate and with strong Microsoft Excel skills
- Full training will be provided
Skills Required
- Excellent oral and written communication skills
- Highly organized and flexible
- Computer literate with strong Microsoft Excel skills
What We Do
HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise. HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia. To find out more information about HedgeServ, please visit www.hedgeserv.com








