Office Administration - Fastfrate Group (Port Coquitlam)

Office Administration Assistant

Job Responsibilities:

• Manage inventory systems and ensure accurate tracking of all incoming and outgoing warehouse products.
• Oversee the processing and shipping of orders from start to finish.
• Coordinate with shipping carriers to ensure timely delivery/ Pick up of products.
• Maintain accurate records of all warehouse activities and generate regular reports.
• Collaborate with other departments, such as billing and customer service, to ensure efficient operations.
• Collating, preparing, and issuing information related to customer accounts, including invoices, bills, inventory records, account reports, and any other relevant financial statements, using computerized or manual systems
• Billing & Adjusting customer payments in the accounts receivable system to ensure accounts are credited correctly
• Reconciling sales order records with shipping documents to ensure clients are billed correctly for purchased and transferred items
• Following up through emails or phone calls with delinquent customers on overdue bills and agreeing on payment schedules where necessary
• Operating database software and electronic billing systems to review financial data, correct discrepancies, and reconcile accounts appropriately
• Preparing, printing, and mailing invoices to customers while applying special rates or discounts to specific bills

Job Requirements:

• Proficiency in Microsoft Office
• Familiar with Inventory management systems
• Strong analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment