The Role
Provide executive support and manage day-to-day office operations, including calendar and travel coordination, HR and sales administration, client and vendor liaison, reporting, filing, supplies and contracts, meeting preparation and minute-taking, and support for special projects to ensure smooth business operations.
Summary Generated by Built In
Job Summary:
We are seeking a highly organized, proactive, and professional Executive Administrator / Office Manager to support senior management and oversee the smooth day-to-day administration of our business operations. The ideal candidate will be capable of managing multiple priorities, maintaining high standards of professionalism, and acting as a central point of coordination across departments.
Responsibilities:
- Provide executive support to senior management, including calendar management, meeting coordination, travel arrangements, and correspondence.
- Manage office administration and ensure efficient day-to-day operations.
- Coordinate internal communications and follow up on action items with various departments.
- Assist with sales administration, including proposal preparation, CRM updates, client follow-ups, and reporting.
- Support HR administration, including employee records, onboarding coordination, leave tracking, and general staff administration.
- Prepare reports, presentations, meeting minutes, and business documents.
- Liaise with clients, suppliers, service providers, and visitors in a professional manner.
- Monitor office supplies, service contracts, and administrative budgets.
- Maintain organized digital and physical filing systems.
- Assist management with special projects and business initiatives as required
Requirements
- Minimum 5 years of experience in executive administration, office management, or a similar role.
- Excellent written and spoken English.
- Strong organizational, planning, and multitasking abilities.
- High level of professionalism, discretion, and confidentiality.
- Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).
- Experience using CRM systems and cloud-based business applications.
- Strong interpersonal and customer service skills.
- Ability to work independently and take initiative.
- Bachelor's degree or equivalent professional experience preferred.
- Preferred Experience
- Experience supporting directors, executives, or senior management.
- Exposure to sales administration, customer service, and HR administration.
- Experience working in a professional services, coworking, hospitality, media, or corporate environment
Skills Required
- Minimum 5 years of experience in executive administration, office management, or a similar role.
- Excellent written and spoken English.
- Strong organizational, planning, and multitasking abilities.
- High level of professionalism, discretion, and confidentiality.
- Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).
- Experience using CRM systems and cloud-based business applications.
- Strong interpersonal and customer service skills.
- Ability to work independently and take initiative.
- Bachelor's degree or equivalent professional experience.
- Experience supporting directors, executives, or senior management.
- Exposure to sales administration, customer service, and HR administration.
- Experience working in a professional services, coworking, hospitality, media, or corporate environment.
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The Company
What We Do
Shugulika Africa Limited is a quality service provider with over 12 years of industry experience, specializing in recruitment, headhunting, HR consulting, training, payroll services, and other HR services.
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