Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions for Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Since 1976, Harris has focused on delivering robust, feature-rich solutions and building long-term relationships with customers, adapting to their evolving needs.
We are seeking an experienced Office 365 Engineer to join our Corporate IT team, with a strong emphasis on Active Directory (AD), Exchange, and automation. This role is responsible for designing, implementing, and maintaining secure identity infrastructure, focusing on AD (on-premises and hybrid), Azure AD (Microsoft Entra ID), identity lifecycle automation, And Exchange (on-premises and hybrid). You will support daily operations and strategic initiatives, collaborating with IT teams to drive improvements in authentication, authorization, and identity governance.
Key Responsibilities
Active Directory & Identity Management
Architect and manage multi-domain AD forests, including trust relationships, group policies, replication, and domain controller roles.
Troubleshoot complex AD issues, including account lockouts and delegation challenges.
Implement granular delegation models and strategies for secure access.
Lead AD disaster recovery planning and domain controller cleanup.
Integrate AD with Azure AD (Entra ID) for hybrid identity scenarios.
Lead migration efforts for AD and Exchange mailboxes, ensuring smooth transitions for new acquisitions.
Work with identity federation, access control, and integration with protocols such as SAML, OAuth, and OpenID Connect.
Office 365 & Collaboration Platforms
Provide expert-level support for Office 365 (Exchange (on-premises and online), and Microsoft Entra ID (Azure AD).
Implement, configure, and maintain Exchange policies, SMTP relay, and email routing configurations.
Act as a senior support resource for messaging and identity-related escalations and troubleshooting.
Collaborate with cross-functional teams to meet communication and collaboration needs.
Automation & Scripting
Develop and maintain scripts for identity provisioning, auditing, and remediation.
Automate processes such as password resets, group membership management, and compliance reporting.
Integrate identity systems with HR platforms and provisioning tools.
Required Skills & Experience
5+ years of hands-on experience with Active Directory, Azure AD, and Office 365.
Deep understanding of authentication, authorization, and accounting principles.
Must have advanced scripting and automation skills.
Expertise in identity federation, access control, and integration with protocols such as SAML, OAuth, and OpenID Connect.
Strong troubleshooting skills for complex identity and access issues.
Experience with AD migration, federation transitions, and multi-forest integration.
Solid understanding of ITIL best practices, including incident management, change management, and problem management.
Experience with Exchange (on-premises and online),
Ability to create and maintain detailed documentation, including system configurations and SOPs.
Able to collaborate effectively with various IT teams, with excellent interpersonal and communication skills.
Preferred Qualifications
Certifications in Office 365 (Microsoft Certified: Microsoft Identity and Access Administrator, and Identity Fundamentals, etc.).
Experience with managed identities, role-based access control, and identity APIs.
Experience with other collaboration tools and enterprise software platforms.
Salary: 80K-95K
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
