Offering Manager, KONE Upgrade

Commercial & Operations ensures we are the most competitive in each of our businesses, throughout the lifecycle. We do this through a step change in value creation for all our stakeholders and enabling success for our Areas and frontlines. Commercial and Operations has a crucial role in helping KONE to be faster, nimbler, helping our frontlines to serve our customers better than any other company in the industry.   

We are now looking for an

Offering Manager, KONE Upgrade

to Modernization Offering team in Commercial & Operations unit.

Modernization offering manager is responsible for long-term offering competitiveness and the offering management activities in modernization offering team. The offering manager owns the offering specification, target markets, product features, costs, development and offering level P&L. S/he works closely with R&D, operations, supply chain, procurement, sales and areas converting offering needs to business case and competitive offering. S/he supports the successful deployment of new offerings to secure the benefit realization and customer success.

This role reports to the Modernization Offering. The preferred location is in Europe or flexible location on one of the KONE frontlines.

Key responsibilities

Collaborate with Product Management and other stakeholders, convert offering needs to business case and competitive offering:

• Drive the product and solution development needs and roadmap based on customer needs from the markets.

• Communicate the agreed and aligned offering and development priorities to R&D counterparts as well as continuously cooperate with KONE Supply Chain and operations.

• Ensure governance and alignment with R&D, including implementation, ramp-up and ramp-down of products and new releases.

• Represent global modernization offering team on tribes and acts as business owner on projects.

Owns the offering specification, target markets, product features, costs, development and offering level P&L:

• Define, track, and take corrective action based on the full-chain business results and KPIs.

• Is knowledgeable of the portfolio volumes and what options are selling, to be able to manage the development focus of the portfolio.

• Defines the basic value and differentiation that KONE solutions provide to our customers.

• Follows industry development and competitor offering development.

• Follow up and drives favorable cost development of the offering.

Supports the successful deployment of new offerings to secure the benefit realization and customer success:

• Follows up the pilots to ensure knowledge transfer from project to operations.

• Ensures offering (product, supporting information, customer value) readiness to roll out.

• Support Offering Deployment manager on front line deployments.

To succeed in this role, you should have:

• Technical university level degree

• More than 5 years' experience of the industry, development or field operations.

• Solid knowledge of offering management principles and methodology

• Understanding of competitor landscape, industry technology and modernization activities

• Understanding full-chain business related KPIs and success factors

• Customer lifecycle understanding and capability to argument customer value

• Ability to independent driving for results on matrix organization

• Defining business case, plan with timelines and deliver plan

• Project management and business analytics experience

• Capability to support technical sales

• Fluent English language skills

• Solid presentation and communication skills and experience on presenting on LT level.

• Facilitation and collaboration skill

What we offer

At KONE, one of our strategic targets is to make KONE a great place to work. We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results. Our culture builds on the values of delighting the customer, energy for renewal, passion for performance and winning together. We deliver on our promises to customers and through this, we have consistently improved our reputation as a dependable partner, able to respond to changing requirements and market conditions. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Now you have a great opportunity to join a team of skilled colleagues, work in a global environment, and be a part of our journey which supports our new strategy!

Want to #joinourflow? 

For further information please contact [email protected].  

If you see that you have the experience and qualities to be successful in this role, please submit your application with your updated CV and cover letter via our Careers site by July 1st 2025. 

#LI-GO

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers