At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.
Permanent RegularJob Description:
Responsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creating the best end-to-end experience as the core enabler of value, engagement, and monetization.Responsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creating the best end-to-end experience as the core enabler of value, engagement, and monetization.
This role shapes the offer vision and strategy by leveraging market, customer, and competitive insights. This includes defining compelling value propositions, identifying and onboarding strategic solution partners, structuring pricing and bundling models, building robust business cases, and determining clear commercial positioning and go-to-market strategies. It is accountable for envisioning future-ready payment journeys, designing differentiated payment-driven offers, and driving measurable business outcomes.
Acting as the orchestrator of the offer lifecycle with full ownership of the experience and the performance, this role works closely with the Product & Platform team to translate market needs into actionable business requirements. In parallel, it collaborates with the customer-facing teams to capture market insights, enable commercial teams, drive adoption and monitor performance to continuously optimize market impact.
Key Accountabilities
Strategy & Vision
Define and own the Merchant and Consumer offer vision, strategy and roadmap aligned with company growth priorities
Position payments as core enablers of ecosystem value and monetization
Identify market opportunities through customer insights, competitive analysis, and fintech trends
Market & Opportunity Identification
Identify and size growth opportunities through:
Market and trend analysis
Customer, consumer and merchant insights
Competitive benchmarking
Translate unmet needs into clear value proposition opportunities and innovation themes
Anticipate emerging trends in payments, fintech, and digital ecosystems
End-to-End Value Proposition Management
Define compelling value propositions for merchant & consumers
Design business models, including:
Pricing and revenue models
Bundling and packaging strategies
Build and own robust business cases (growth, profitability, ROI, scalability)
Own value proposition throughout the full lifecycle direction (define, launch, scale, retire):
Discovery and validation
Solution design (in collaboration with Product, UX, Tech)
Delivery and launch
Scaling, optimization, and eventual retirement
Work closely with Product Owners and Platform teams to:
Translate business intent into clear product requirements
Ensure delivery aligns with value, timeline, and quality expectations
Define optimal build / buy / partner strategies
Maintain clear accountability for outcomes (adoption, revenue, margin, customer satisfaction).
Partnership Management
Identify, onboard and manage selected partners to reinforce offer value proposition or address capability gaps.
Define partnership models and commissioning schemes
Own full partnership lifecycle from negotiation to performance management.
Ensure partnerships deliver scalability, differentiation, and commercial value
Consumer & Merchant Payment Experience Ownership
Consumers: Enable innovative experiences such as:
Payment-linked offers
Loyalty-driven payments
Incentive-based usage
Merchants: Deliver value-added solutions, such as:
Payment analytics and insights
Loyalty-driven acceptance
Monetization and growth tools
Go-to-Market & Commercialization
Define marketing mix (segmentation, positioning, channel, customer care service level…)
Work closely with the Go-To-Market team to translates these elements into go-to-market plan: campaigns, promotions, always on programs working closely with global Digital Marketing operations
Support launch, sales enablement, and adoption
Profile & Capabilities
Core Competencies
Strong strategic thinking combined with hands-on execution
Expertise in partnership management and product & offer management
Expertise in payments and fintech ecosystems
Strong customer experience (CX) and journey design mindset
Proven ability to design and scale two-sided platforms (Consumer & Merchant)
Excellent business and financial acumen (pricing, unit economics, ROI)
Strong analytical skills with data-driven decision-making
Experience in experimentation, optimization, and performance management
Ability to manage complex ecosystems and ambiguity at senior level
Excellent communication, influence, and leadership skills
Experience & Background
10–12+ years of experience in:
Value Proposition management - crafting compelling, differentiated, and customer-centric value propositions
Partnership management and platform-based business models
Payment solutions, checkout experiences and monetization strategies
Proven track record of:
Launching and scaling products and offers - owning end-to-end lifecycle and business outcomes
Identifying and managing full partnership lifecycle from negotiation to performance management and exit
Defining and optimizing payment strategies for merchants and consumers
Strong Plus
Experience in multinational environments
Why join Pluxee?
Join an inclusive team
Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
Turn inspiration into possibility
Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
Make a positive impact
Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
Grow with us
Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.
Skills Required
- 5+ years experience in top-tier strategy or management consulting or in strategic roles such as Partner Management, Business Development, or Offer Management
- Demonstrated exposure to market analysis, business case development, and go-to-market execution
- Proven experience in defining and executing pricing strategies that drive revenue growth and margin optimization
- Proven track record of launching and scaling B2B solutions
What We Do
The leading global employee benefits and engagement partner that opens up a world of opportunities to help people enjoy more of what really matters We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about. To make these experiences meaningful, fulfilling, and personalised, we combine our 45+ years of experience with the agility and energy of a new digital brand. The result is an exciting mix of 250+ products that give employees more freedom in the choices they make every day across 31 countries – from restaurant meals to culture, incentives, and gift vouchers. Are you looking to shape the future of employee benefits and engagement? Get in touch directly with our teams at: [email protected]
