OEM Account Coordinator

Posted 9 Days Ago
Be an Early Applicant
Lisle, IL
1-3 Years Experience
Automotive
The Role
The OEM Account Coordinator ensures compliance with OEM marketing guidelines by reviewing client websites, directing compliance issues, responding to inquiries, and developing internal controls, while collaborating with management on compliance matters and assisting with ad hoc projects.
Summary Generated by Built In

To ensure transparency and ethical standards, many Automotive Manufacturers (OEMs) issue specific guidelines pertaining to marketing and advertising content from dealerships. These guidelines also help strengthen the brand and overall user experience for the customer. DEP is looking for a detail-orientated individual to join our OEM & Compliance team to specialize in ensuring that our client’s websites and digital assets are fully compliant with current requirements.

OEM Account Coordinators receive onsite training in regards to OEM compliance guidelines and are provided access to the latest regulations and rules for each manufacturer.

Responsibilities:

  • Review DEP client websites on a regular basis to ensure they are fully compliant with the latest standards.
  • Direct and assign compliance issues to appropriate departments for resolutions, in addition to correcting basic errors and issues on their own.
  • Take responsibility for responding to any dealership or department inquiries regarding compliance issues.
  • Collaborate with management to make sure that each department is aware of compliance requirements and issues.
  • Develop internal controls and policies designed to ensure that all compliance needs are met.
  • Assist in any additional ad hoc projects

Qualifications:

  • Strong attention to detail
  • Critical thinking skills
  • Ability to work well under pressure
  • Build relationships with clients remotely via phone and email
  • Experience using Google and Excel
  • Google Ads and/or Google Analytics Certification a plus

Employee Benefits (after waiting period):

  • Medical, Dental, Vision
  • 401K with company match 
  • 10 Paid Holidays 
  • PTO and Vacation time off

DEP'S Top 5:

  • Great benefits
  • Collaborative company culture
  • Numerous areas for growth
  • Engaging work environment
  • In-person company/team events

Why work for Dealer eProcess?

DEP is the highest-rated Digital Marketing Provider in the Automotive Industry. Our headquarters is located off of I-88 in Lisle, IL. Dealer eProcess was founded in 2008 by owners in the automotive industry who were unhappy with performance and user experience of their own dealership websites. DEP is recognized as a leading automotive website provider thanks to our hard-working and specialized teams. We encourage and provide opportunities for growth within each department as well as throughout the company.

Top Skills

Excel
Google
The Company
HQ: Lisle, IL
149 Employees
On-site Workplace
Year Founded: 2006

What We Do

Located in the Western suburbs of Chicago, Dealer eProcess is a full service digital partner, with over 1,600 dealer groups across the United States, Canada, and Holland. Founded in 2006, Dealer eProcess upholds a service-first culture mentality. As a leading digital partner, Dealer eProcess has won numerous awards for outstanding customer service, websites, and digital marketing, including DrivingSales.com, AWA (Automotive Website Awards), and more.

Dealer eProcess has the answer every dealership is looking for. We use the latest in website design technologies and trends, and mix it together with years of website conversion data to create the most stunning and effective websites for our dealers. As a Google Premier and Bing Select Partner, Dealer eProcess has the ONLY system in the industry that can tell dealerships how many vehicles their digital marketing dollars have sold.

We assist on streamlining a dealerships'​ business. With a full suite of digital products and services including live chat, a trade-in tool, parts catalog, call tracking, service schedule, conquest tool, credit application, and more, Dealer eProcess is not just your typical website vendor.

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